Chioma Iroechenma
Educationaist
Port Harcourt ,Rivers
Summary
Dynamic Customer Service Representative with Multinet Group of System Limited, adept at resolving customer issues and enhancing satisfaction. Leveraging strong problem-solving and active listening skills, I successfully registered and retrieved lines, contributing to a seamless customer experience. Committed to delivering exceptional service and product knowledge to drive client loyalty.
Overview
6
6
years of professional experience
1
1
Language
Work History
Customer Service Representative and Sim Registratiofficer
Multinet Group of System Limited
2013.08 - 2019.09
Pick customer calls,rectify issues if there's one,provide solution to the customers and to register and retrieve lines for customers
Education
B.Ed - Educational Management
Ignatius Ajuru University of Education
Port Harcourt 2023-12
High School Diploma -
Akoli-imeanyi Community Secondary School
Abia State2012-08
Skills
Customer service
Problem-solving
Active listening
Product knowledge
Timeline
Customer Service Representative and Sim Registratiofficer
Multinet Group of System Limited
2013.08 - 2019.09
B.Ed - Educational Management
Ignatius Ajuru University of Education
High School Diploma -
Akoli-imeanyi Community Secondary School