Experienced waiter with four years in high-paced environments. Skilled in customer service, order processing, and upselling. Proven record of improving satisfaction rates by 15%.
• Maintained a clean and welcoming dining environment by promptly clearing and sanitizing tables.
• Ensured all service stations were consistently stocked with utensils, napkins, and condiments.
• Provided direct support to servers and hosts to ensure efficient guest seating and turnover.
• Provided exceptional, friendly service to ensure a positive guest experience.
• Accurately managed orders and payments using the Micros POS system.
• Collaborated effectively with kitchen and bar staff to ensure timely service.