CHIOMA AMAECHI
Lagos
Summary
Experienced waiter with four years in high-paced environments. Skilled in customer service, order processing, and upselling. Proven record of improving satisfaction rates by 15%.
Overview
4
4
years of professional experience
Work History
Dining Attendant
De Choice
02.2024 - 2025
• Maintained a clean and welcoming dining environment by promptly clearing and sanitizing tables.
• Ensured all service stations were consistently stocked with utensils, napkins, and condiments.
• Provided direct support to servers and hosts to ensure efficient guest seating and turnover.
Server
Duke's Kitchen
08.2022 - 12.2022
• Provided exceptional, friendly service to ensure a positive guest experience.
• Accurately managed orders and payments using the Micros POS system.
• Collaborated effectively with kitchen and bar staff to ensure timely service.
Waiter
Ice Grand Hotel
05.2019 - 11.2019
- Processed orders for 40+ patrons per shift
- Collaborated with kitchen staff for prompt food delivery
- Enhanced customer satisfaction rate by 10%
Education
Bachelor - Entrepreneurial Studies
Michael Okpara University of Agriculture
Abia StateSkills
- Customer Service
- Food Safety Compliance
- Order Processing
- Upselling Techniques
- Cash Handling
- Menu Knowledge
- Attentiveness
- Professionalism
- Stamina
- Attention to Detail
- Team Collaboration
- Multitasking
LANGUAGES
Igbo
Bilingual or Proficient (C2)
English
Advanced (C1)
Pidgin English
Advanced (C1)
Timeline
Dining Attendant
De Choice
02.2024 - 2025
Server
Duke's Kitchen
08.2022 - 12.2022
Waiter
Ice Grand Hotel
05.2019 - 11.2019
Bachelor - Entrepreneurial Studies
Michael Okpara University of Agriculture