Summary
Overview
Work History
Education
Skills
Timeline
Generic
CHINWE  IFIONU

CHINWE IFIONU

Owerri

Summary

Dynamic and results-driven professional with extensive experience at Grooming Centre Microfinance Services. Proven track record in operations management and staff development, achieving significant growth in loan portfolios. Adept at building strong customer relationships and ensuring compliance, while fostering a culture of continuous learning. Proficient in strategic planning and team supervision.

Overview

10
10
years of professional experience

Work History

Branch Head

Grooming Centre Microfinance Services From 2022-January 2025
01.2022 - 01.2025
  • Increased branch revenue by implementing effective sales strategies and maintaining strong customer relationships.
  • Mentored junior staff members, cultivating a culture of continuous learning and development.
  • Achieved consistent growth in loan portfolio by offering tailored financial solutions to clients'' needs.
  • Managed risk by ensuring adherence to regulatory requirements and internal policies.

Asset Loan Manager

Grooming Centre Microfinance Services From 2019-2021
01.2019 - 12.2021
  • Increased branch revenue by implementing effective sales strategies and maintaining strong customer relationships.
  • Mentored junior staff members, cultivating a culture of continuous learning and development.
  • Achieved consistent growth in loan portfolio by offering tailored financial solutions to clients'' needs.
  • Managed risk by ensuring adherence to regulatory requirements and internal policies.

Credit Officer

Grooming Centre Microfinance Services From December 2014-2018
12.2014 - 12.2018
  • Increased branch revenue by implementing effective sales strategies and maintaining strong customer relationships.
  • Mentored junior staff members, cultivating a culture of continuous learning and development.
  • Achieved consistent growth in loan portfolio by offering tailored financial solutions to clients'' needs.
  • Managed risk by ensuring adherence to regulatory requirements and internal policies.

Credit Officer

Grooming Centre Microfinance Services
12.2014 - 12.2018

As a credit Officer I mobilized clients, give them orientation about our products, register them,give them pre- loan training,fill loan application form for them, direct their guarantors to my branch head for interview, call them for disbursement upper week, I will be going to their groups for their loan installment collections .

Education

HND - Business Accountancy

Federal Polytechnic Nekede Owerri,Imo State
Imo State
12.2013

Skills

  • Operations management
  • Compliance management
  • Staff development
  • Sales management
  • Branch operations management
  • Excellent work ethic
  • Customer service
  • Team player
  • Strong team-builder
  • Attention to detail
  • Excellent time management skills
  • Customer relationships
  • Decision-making
  • Friendly
  • Relationship building
  • Relationship building and management
  • Accounts receivable
  • Approachable
  • Goals and performance
  • Verbal/written communication
  • Proficient in MS office
  • Coaching and mentoring
  • Client relationship management
  • Work prioritization
  • Documentation
  • Team supervision
  • Strategic planning
  • Staff supervision
  • Loan documentation
  • Project management
  • Performance reviews
  • Relationship management
  • Loans

Timeline

Branch Head

Grooming Centre Microfinance Services From 2022-January 2025
01.2022 - 01.2025

Asset Loan Manager

Grooming Centre Microfinance Services From 2019-2021
01.2019 - 12.2021

Credit Officer

Grooming Centre Microfinance Services From December 2014-2018
12.2014 - 12.2018

Credit Officer

Grooming Centre Microfinance Services
12.2014 - 12.2018

HND - Business Accountancy

Federal Polytechnic Nekede Owerri,Imo State
CHINWE IFIONU