Driven Systems Administrator with 10 years of experience in software implementation and maintenance.
Proven history of managing complex infrastructures and data center operations.
Completed the AWS Certified SysOps Administrator Associate Course on Udemy in 2022.
Obtained AWS Certified Cloud Practitioner Certificate in 2020.
Obtained Cisco Certified Network Associate (CCNA) Certificate in 2015.
Completed Certifications in LPI Linux Essentials, CompTIA Cloud Essentials & Chef Developer Basic Chef Fluency Badge.
Completed Certifications in Google Cloud Essentials, GCP Cloud Architect Training & DevOps Essentials.
I'm fluent in writing & speaking English.
Used proven scripting and problem solving skills to reduce IT related cost and improve overall systems performance at Fiphs Infrastructure Ltd.
Skills include System upgrades, Program installations, Infrastructure planning & Performance/Technical Analysis.
Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service.
Skilled at troubleshooting, communication and collaboration.
Work History
ICT Officer
Fiphs Infrastructure Limited
CBD, Abuja
06.2016 - 06.2022
Set up and managed on premise Windows 2012 server.
Wrote scripts to automatically update system components, saving 30% admin time.
Implemented and configured document control system on local shared drive & cloud storage.
Wrote scripts to automate IT tasks like windows update, disk checks & backups saving 30% admin time.
Cut company IT costs by 45% through aggressive vendor management & implementing cost saving solutions especially printer paper/toner & bandwidth usage.
Performed regular training for staff and developed solution documents for problems encountered.
Network administrator for Windows 2012 server environment. Managed all Cisco equipment and appliances
Implemented MAC address filtering and VLANs to lower vulnerabilities by 35%.
Improved network performance 20% through monitoring and app prioritization.
Wrote scripts to create automatic updating procedure for all key system components. Recouped 10% of administrator work time.
Maintained all DNS, DHCP and TCI/IP settings and upgrades.
Integrated Manage Engine Service Desk support to cut down on trouble tickets 35%. Responded to all tickets 10% faster than previous year.
IP Network Engineer
Huawei Technologies Ltd, CBD, Abuja.
CBD, Abuja
11.2014 - 07.2015
Installation, configuration and maintenance of network equipment such as Routers, Switches, WLAN access controllers and Firewall.
Assessing and recommending improvements to network operations and integrated hardware, software, communications and operating systems.
Performing routine checks, data backup (disaster recovery) services, part replacement and maintenance on all network elements.
Troubleshooting and resolving Huawei LAN/WAN connectivity issues.
Site survey for client site for deployment of WLAN.
Network design, planning and implementation for various projects.
Supervise Telecommunication/ICT Sub-contractor to ensure quality while at same time meeting deadline.
Keep up-to-date inventory of telecom and IT equipment installed on site and giving day-to-day site report to show project progress.
Performing router, WLAN controller, switch and network upgrades.
ICT Administrator/Pre-Sales Engineer
Jetlink Limited
Lekki, Lagos
12.2011 - 11.2014
Providing in-house IT support: first point of call & initial troubleshooting of IT problems regarding active directory, LANs, WANs, company website, workstations & printers. Logging & resolution of the above.
Providing input into IT acceptable use policy development, IT strategy and annual IT budget.
Performed maintenance & data backup (disaster recovery) services for server room and Training Center, as well as associated applications such as Manage Engine Support Software, Sage, Microsoft SharePoint & Microsoft Exchange.
Managing the security firewall devices to monitor network traffic & control user bandwidth. Ensuring data backup & disaster recovery operations.
Worked in Pre-Sales & provided information on new products and technology to prospective clients, and walk-in customers.
To provide administrative & technical support on ongoing projects and drafted minutes of project meetings, as well as keeping a schedule of timelines for the different projects.
Worked with the Bid Desk team & assist in collating relevant documentation for bid/tender documents for projects for which the company participates in.
Education
Bachelor of Science - Telecommunications Engineering
Kwame Nkrumah University of Science & Technology
Kumasi, Ghana
09.2006 - 06.2010
Additional Information
References available upon request
Timeline
ICT Officer
Fiphs Infrastructure Limited
06.2016 - 06.2022
IP Network Engineer
Huawei Technologies Ltd, CBD, Abuja.
11.2014 - 07.2015
ICT Administrator/Pre-Sales Engineer
Jetlink Limited
12.2011 - 11.2014
Bachelor of Science - Telecommunications Engineering
CEO at Genelec Capital Limited, Genelec Support Services Limited•Genelec Infrastructure Development Services Limited•Zenith Hygiene Systems Ghana LimitedCEO at Genelec Capital Limited, Genelec Support Services Limited•Genelec Infrastructure Development Services Limited•Zenith Hygiene Systems Ghana Limited