CHINENYE BARBARA DIBUA
AGU-AWKA,Nigeria
Summary
Accomplished professional with expertise in product management and strategy, operations and business development, and client relationship and service excellence. Demonstrates proficiency in technology utilisation, project leadership and execution, communication and negotiation, and time and task management. Skilled in Microsoft Office Suite, Google Workspace, CRM and business management software, social media and digital marketing tools, project management tools, leadership and decision-making. Known for strategic thinking and problem-solving, team coordination and collaboration, adaptability and innovation. Committed to ethical conduct, customer focus, strategic visioning, productivity analysis, talent development, product lifecycle management, data-driven decision-making, sustainability initiatives.
Overview
7
7
years of professional experience
18
18
years of post-secondary education
Work History
Chief Operating Officer (COO) & Former Product Manager
GENTZY CODE PROJECTS (GCP)
01.2020 - 01.2022
- Provided high-level leadership as COO, overseeing operational strategies, team management, and business expansion
- Designed and implemented process improvement frameworks, increasing efficiency and scalability
- Managed multi-departmental coordination, ensuring seamless execution of company-wide projects
- Led and managed the development of four major products and services, ensuring they met market needs and user expectations
- Gentzy Cloud: A comprehensive cloud solution for domain name search, website hosting, and secure file storage
- G’EDU Solutions: An advanced EdTech platform for school management, enabling seamless scalability and unlimited user support
- Digital Marketing Services: Implemented high-impact SEO and social media strategies, enhancing brand visibility and engagement
- Mr
- Gentz Food Delivery: Spearheaded the online food ordering and logistics service, optimizing vendor relationships and delivery efficiency
- Utilized digital tools and platforms to enhance operational workflows and optimize service delivery
- Ensured smooth coordination between web and mobile development teams, driving digital transformation without a technical background
- Oversaw strategic planning and product positioning, aligning business operations with emerging industry trends
Vehicle Registration & Licensing Specialist
OLISWARREN ASSOCIATES LIMITED
01.2018 - 01.2019
- Managed and operated the official vehicle documentation system for Anambra State's DMV-equivalent authority, ensuring accurate and seamless registration of vehicles, owners, and drivers
- Oversaw the end-to-end vehicle licensing and documentation process, handling key services such as:
- Vehicle Registration & Ownership Documentation – Ensured proper data entry and validation for all registered vehicles in the state
- Driver’s License Issuance & Processing – Assisted in the application and verification processes for both private and commercial drivers
- Vehicle Inspection & Certification – Coordinated with Vehicle Inspection Officers (VIOs) and the Federal Road Safety Commission (FRSC) to conduct vehicle tests and certify roadworthiness
- 3rd Party Insurance Issuance – Facilitated the seamless issuance of mandatory insurance policies for registered vehicles
- Acted as a liaison between vehicle owners, commercial drivers, agents, and regulatory agencies, ensuring smooth processing of legal requirements
- Played a key role in state revenue collection efforts, assisting in the use of the robust documentation system for various financial transactions, including other government-mandated revenue collections
- Ensured compliance with regulatory standards by meticulously maintaining digital records and cross-checking documents for accuracy and validity
- Provided high-quality client service, handling inquiries, resolving documentation issues, and guiding users through the vehicle registration and licensing process
- Contributed to the successful automation and digitization of Anambra State's vehicle registration and licensing operations
- Improved operational efficiency and service delivery, reducing bottlenecks in processing and enhancing state-wide compliance with road regulations
- Played an integral role in revenue optimization, ensuring accurate tracking and collection of fees associated with licensing and certification services
Teacher – HILLTOP Model School
NATIONAL YOUTH SERVICE CORPS (NYSC)
Minna, Nigeria
01.2017 - 12.2017
- Designed and delivered engaging lesson plans, ensuring student-centered learning experiences
- Organized extracurricular activities to promote holistic development
- Fostered a positive classroom environment that encouraged academic excellence
Editorial Intern
NATIONAL LIGHT
01.2015 - 12.2015
- Researched, wrote, and edited news articles for publication
- Assisted in the content development and editorial process, ensuring high-quality reporting
- Worked within strict deadlines to meet publishing requirements
Education
B.Sc. (Hons) - Mass Communication
Chukwuemeka Odumegwu Ojukwu University
Igbariam 09.2012 - 07.2016
Senior Secondary Certificate Examination (SSCE) - WAEC
St. Joseph International Secondary School
Anaku 09.2004 - 06.2011
First School Leaving Certificate (FSLC) - FSLC
Alheri Mortune Memorial Primary School
Onitsha, Anambra State 09.1996 - 06.2004
Skills
- Product Management & Strategy
- Operations & Business Development
- Client Relationship & Service Excellence
- Technology Utilization
- Project Leadership & Execution
- Communication & Negotiation
- Time & Task Management
- Microsoft Office Suite
- Google Workspace
- CRM & Business Management Software
- Social Media & Digital Marketing Tools
- Project Management Tools
- Leadership & Decision-Making
- Strategic Thinking & Problem-Solving
- Team Coordination & Collaboration
- Adaptability & Innovation
- Emotional Intelligence & People Management
- Ethical conduct
- Decision making under pressure
- Customer focus
- Strategic visioning
- Productivity analysis
- Talent development
- Product lifecycle management
- Data-driven decision-making
- Sustainability initiatives
Personal Information
- Place of birth: Anambra State
- Gender: Female
- Nationality: Nigerian
- Marital status: Married
INTERESTS & HOBBIES
- Reading – Personal development & business strategy books
- Cooking – Exploring diverse culinary experiences
- Networking – Engaging with thought leaders & professionals
- Traveling – Experiencing different cultures & business markets
References
References available upon request.
Timeline
Chief Operating Officer (COO) & Former Product Manager
GENTZY CODE PROJECTS (GCP)
01.2020 - 01.2022
Vehicle Registration & Licensing Specialist
OLISWARREN ASSOCIATES LIMITED
01.2018 - 01.2019
Teacher – HILLTOP Model School
NATIONAL YOUTH SERVICE CORPS (NYSC)
01.2017 - 12.2017
Editorial Intern
NATIONAL LIGHT
01.2015 - 12.2015
B.Sc. (Hons) - Mass Communication
Chukwuemeka Odumegwu Ojukwu University
09.2012 - 07.2016
Senior Secondary Certificate Examination (SSCE) - WAEC
St. Joseph International Secondary School
09.2004 - 06.2011
First School Leaving Certificate (FSLC) - FSLC
Alheri Mortune Memorial Primary School
09.1996 - 06.2004
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