Summary
Overview
Work History
Education
Skills
Languages
Timeline
BusinessAnalyst
CHINELO MARY  EZEOBA

CHINELO MARY EZEOBA

Pre-Nursing/Medical Training Course
ENUGU ,EN

Summary

Dynamic and results-driven Salesperson with a proven track record at St. Luke's Pharmacy, excelling in customer service and relationship building. Leveraged active listening and negotiation skills to boost sales and foster customer loyalty, achieving numerous positive reviews. Committed to delivering exceptional support and tailored solutions to meet diverse client needs.

Overview

1
1
year of professional experience
13
13
years of post-secondary education
2
2

Years of pre-nursing/medical course

Work History

Nursing Staff Member

Twin and Trinity Hospital and Maternity
ONITSHA
02.2025 - 01.2026
  • Assisted in patient care tasks, ensuring comfort and safety for diverse patient populations.
  • Collaborated with nursing team to maintain accurate patient records and documentation protocols.
  • Provided support in administering medications as directed by senior nursing staff.
  • Participated in infection control measures to promote a safe healthcare environment.
  • Supported patient mobility and daily living activities, fostering independence and dignity.
  • Engaged in continuous education opportunities to enhance clinical skills and knowledge base.
  • Provided emotional support to patients and families during difficult times, fostering trust and rapport.
  • Assisted physicians with diagnostic tests, treatments, and surgical procedures as needed for optimal patient outcomes.
  • Enhanced patient safety by diligently monitoring vital signs, administering medications, and documenting changes in condition.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Evaluated patient histories, complaints, and current symptoms.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Investigated and resolved issues affecting hospital operations and patient care.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.

Education

WAEC - Science

MODEL SECONDARY SCHOOL
ENUGU
09.2017 - 07.2023

First School Leaving Certificate - Primary

Amagu Nursery And Primary School Amandim,Olo
Amangu Amandim,Olo, Ezeagu L. G. A, Enugu State
09.2012 - 07.2017

Pre-Nursing/Medical Training Course - Nursing Practice

Twin And Trinity Hospital And Maternity
No.38 New Market Road Onitsha , Anambra State
02.2024 - 02.2026

Skills

Customer service

  • Basic life support
  • Vital signs monitoring
  • Clinical judgment
  • Geriatric care
  • Diabetes management
  • Psychiatric nursing
  • Pediatric advanced life support
  • Home health care
  • Hospice care
  • Maternal-newborn care
  • Advanced cardiac life support
  • Case management
  • Medication and IV administration
  • Patient care
  • Direct patient care
  • Infection control measures
  • Patient monitoring
  • Wound care
  • IV setup
  • Medication administration
  • Nursing staff leadership
  • Appointment scheduling
  • Emergency care
  • Medication distribution
  • Collecting vitals
  • Vaccine administration
  • Patient discharge
  • Professional bedside manner
  • Proper catheter insertion/removal
  • Intake and discharge
  • Lab result interpretation
  • Customer service
  • Diabetes and nutrition education
  • Emergency response
  • Emotional intelligence
  • Insulin medication assistance
  • Postpartum care
  • Chest pain management

Customer care

Relationship building

Customer relationship building

Active listening

Negotiation

Follow-up communications

Interpersonal communication skills

Languages

English
Intermediate (B1)

Timeline

Nursing Staff Member

Twin and Trinity Hospital and Maternity
02.2025 - 01.2026

Pre-Nursing/Medical Training Course - Nursing Practice

Twin And Trinity Hospital And Maternity
02.2024 - 02.2026

WAEC - Science

MODEL SECONDARY SCHOOL
09.2017 - 07.2023

First School Leaving Certificate - Primary

Amagu Nursery And Primary School Amandim,Olo
09.2012 - 07.2017
CHINELO MARY EZEOBA Pre-Nursing/Medical Training Course