CHINELO ABEME
Lagos
Summary
Detail-oriented administrative assistant with experience in customer service, data entry and office management. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
5
5
Certification
Work History
Administrative Assistant
Old Mutual Nigeria
08.2017 - 08.2022
- Supervise quality assurance of all correspondence and reports
- Monitor office security, supply, and web use policies
- Prepare spreadsheets and reports detailing diverse metrics
- Prepare Reports for Management Meetings
- Ensure daily smooth running of the office
- Accountable for service delivery through own efforts
- Individually accountable for managing own time tasks and output quality
- Make Increased contributions by broadening individual skills
- Collaborates effectively with others to achieve personal results
- Build and maintain relationships with suppliers and venue coordinators
- Perform Any other tasks assigned.
Desk Officer (Relationship Officer)
Union Assurance Compabny Limited
10.2013 - 07.2017
Customer Relationship Officer
Diamond Bank Plc
05.2007 - 06.2009
- Upselling and cross-selling of the Bank’s products
- Keep records of all source instructions from customers
- Timely meeting of targets on jobs with tight reporting deadlines
- Proffered solutions that expanded branch business and enhanced positive results in the branch.
Education
Associate Member -
NIM – Nigerian Institute of Management Chartered
MBA - Master of Business Admin -
Lagos State University
OJo, Lagos10.2010
ISMN - Institute of Strategic Management, Nigeria
10.2010
B.Sc. - Physics and Industrial Physics -
Nnamdi Azikiwe University
Awka, Anambra State09.2005
Skills
- Good administration and organizational Skills
- Familiarity with business software, data Processing MS word, Excel, Power point
- Effective decision making and Planning skills
- Excellent negotiation and influencing skills
- Strong communication and presentation skills
- Tact and diplomacy
- Excellent team Player
- Resourceful and creative problem solver
- Ability to work under extreme pressure
- Ability to meet tight reporting schedule
- Good Technical Knowledge
- Industry Analysis
- Good analytical thinking and approach to issues
References
- Dr. Japheth Duru, 08037026918
- Mr. Bon Ehiem, 08052527898
Hobbies and Interests
- Networking
- Reading
- Traveling
Affiliations
- Project Management Institute
- American Society of Safety Professionals
- Zoe Tech Academy
- NIM Charted
- ISMN
- CCPA
Certification
NIM
ISMN
Coursera
CCPA
Languages
English
Bilingual or Proficient (C2)
French
Intermediate (B1)
Ibo
Bilingual or Proficient (C2)
Yoruba
Elementary (A2)
Hausa
Elementary (A2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Technical Proficiency – Customer management systems (CMS), CRM tools, and relevant software applications
Data Analytics
AI
Technical Proficiency – Customer management systems (CMS), CRM tools, and relevant software applications
Data Science
Timeline
Administrative Assistant
Old Mutual Nigeria
08.2017 - 08.2022
Desk Officer (Relationship Officer)
Union Assurance Compabny Limited
10.2013 - 07.2017
Customer Relationship Officer
Diamond Bank Plc
05.2007 - 06.2009
Associate Member -
NIM – Nigerian Institute of Management Chartered
MBA - Master of Business Admin -
Lagos State University
ISMN - Institute of Strategic Management, Nigeria
B.Sc. - Physics and Industrial Physics -
Nnamdi Azikiwe University
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