Microsoft Office
CHINEDUM ACHILIHU
Administrative Manager
Abuja,FCT
Summary
Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
Work History
State Coordinator
Nigerian Institute Of Professional Administrators
FCT, Abuja
08.2021 - Current
- Professional Administrators and Office Technology Management, Initiated and successfully run a monthly virtual workshop for all the professional members of the institute nationwide
- In charge of all tax and VAT remittances to the FIRS
- Planned and successfully hosted the 2022 Abuja Regional induction and MCPD Exercise of the institute
- In charge of developing the yearly plan of workshop courses for the year
- Initiated an active social system which integrates seamlessly all the professional members of the institute
- In charge of all the various training workshops organised by the institute nationwide and abroad.
- Managed filing systems for electronic and hard copy documents to keep organized records.
- Handled incoming and outgoing shipping and receiving activities.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Utilized proactive communication abilities to resolve employment-related disputes.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Managed company schedule to coordinate calendar and arrange travel.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Collected and analyzed business data from various departments to prepare reports and presentations for management.
- Used job-related software to draft and finalize written correspondence and documentation.
- Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.
- Gathered and organized materials to support operations.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Managed senior-level personnel working in marketing and sales capacities.
- Supervised site investigations, reported issues and escalated those that required further assistance.
Office Manager
CASPIN
FCT , Abuja
09.2019 - 08.2021
- Corporate Administrators and Secretaries Professional Institute, In charge of all the official duties in the Abuja office
- Reports directly to the Registrar of the Institute
- Developing proposals for job offers
- In charge of workshop trainings organised by the institute.
- Standardized office structures and processes to promote collaboration and increased performance.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
- Created, prepared and delivered reports to various departments.
- Prepared reports to assist business leaders with key decision making and strategic operational planning.
- Consulted with company management to assess requirements and develop operational enhancements to streamline processes and increase team performance.
- Executed record filing system to improve document organization and management.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
- Booked airfare, hotel and ground transportation to coordinate office travel.
- Set up conference rooms, technology and materials to facilitate meetings.
- Offered technical support and troubleshot issues to enhance office productivity.
- Managed relational database to store information for reference, reporting and analysis.
- Conducted onboarding to help new hires adjust to administrative and performance aspects of jobs.
- Edited documents to improve accuracy of language, flow and readability.
- Scheduled office meetings and client appointments for staff teams.
Executive Assistant
Dedata Communications
FCT , Abuja
09.2012 - 10.2015
- Screened calls and emails and responded accordingly to support executive correspondence.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Facilitated training and onboarding for incoming office staff.
- Created expense reports, budgets and filing systems for management team.
- Screened personal and business calls and directed to appropriate party.
- Volunteered to help with special projects of varying degrees of complexity.
- Created and managed office systems to efficiently deal with documentation.
- Coordinated events and worked on ad hoc projects.
Intern
National Orthopaedic Hospital
Enugu, Enugu
04.2018 - 10.2018
- Assisted with projects by applying strong analytical skills and studies.
- Analyzed problems and worked with teams to develop solutions.
- Completed research, compiled data and assisted in timely reporting.
- Maintained office schedule and calendar of workflow and meetings.
- Researched and reviewed information in support of daily objectives.
- Collected, arranged and input information into database system.
- Educated staff on organizational mission and goals to help employees achieve success.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Education
Bachelor of Science (B.S - Anatomy
Alex Ekwueme Federal University Ndufu Alike Ikwo
09.2015 - 11.2022
Skills
Administrative oversight
Software
Zoom
Corel Draw
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The supernatural is the natural not yet explained.
Elbert Hubbard
Timeline
State Coordinator
Nigerian Institute Of Professional Administrators
08.2021 - Current
Office Manager
CASPIN
09.2019 - 08.2021
Intern
National Orthopaedic Hospital
04.2018 - 10.2018
Bachelor of Science (B.S - Anatomy
Alex Ekwueme Federal University Ndufu Alike Ikwo
09.2015 - 11.2022
Executive Assistant
Dedata Communications
09.2012 - 10.2015
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