CHINEDU PRISCILLA ISIOMA
Lagos,LA
Summary
Dynamic Hospitality and Tourism graduate with hands-on experience in hotel operations and a strong background in customer service. Proven ability to collaborate effectively within teams, ensuring seamless service delivery for clients. Committed to enhancing guest experiences and driving operational excellence in a fast-paced hospitality environment. Ready to leverage skills and passion for the industry to contribute meaningfully to a leading organization.
Overview
8
8
years of professional experience
Work History
NYSC PLACEMENT
TRANSCORP HILTON ABUJA
Abuja, FCT
01.2025 - Current
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Skilled at working independently and collaboratively in a team environment.
INTERN
VGCPORA MANAGEMENT
01.2024 - 01.2024
- - Helped with administrative tasks and hospitality support services.
- - Assisted clients with smooth service processes, including the use of access cards for estate facilities.
- - Gained practical skills in customer relations and organizational support.
- Managed approximately 30 incoming calls, emails, and faxes per day from customers.
INTERN
FOUR POINTS BY SHERATON LAGOS
Lagos, Lagos
01.2023 - 01.2023
- - Supported front desk operations, including guest check-in and check-out.
- - Observed and assisted in housekeeping and food & beverage service to understand hotel standards.
- - Learned teamwork by collaborating with hotel staff to meet guest needs.
- 3 MONTHS
- Assisted in daily management operations, ensuring smooth workflow and coordination among team members.
CASHIER
EBEANO SUPERMARKET
Lagos, Lagos
01.2018 - 01.2018
- - Assisted customers with purchases, payments, and inquiries to ensure smooth service.
- - Handled cash and card transactions accurately and efficiently.
- - Developed communication and customer service skills while working in a fast-paced environment.
Education
B.Sc. - Hospitality and Tourism Management
REDEEMER’S UNIVERSITY
EDE01.2024
High School Diploma -
EDIDOT COLLEGE
AWOYAYA01.2020
GREEN SPRINGS SCHOOLS
Lagos, LA01.2014
Skills
- Customer Service: Able to interact warmly and professionally with guests to ensure satisfaction
- Team Collaboration: Experienced in working effectively with colleagues to achieve smooth operations
- Communication Skills: Clear verbal and written communication for guest relations and staff coordination
- Problem-Solving: Quick to identify issues and provide practical solutions under pressure
- Adaptability: Flexible and open to learning new systems, processes, and technologies
HOBBIES
Reading, Watching F1, Organizing
Timeline
NYSC PLACEMENT
TRANSCORP HILTON ABUJA
01.2025 - Current
INTERN
VGCPORA MANAGEMENT
01.2024 - 01.2024
INTERN
FOUR POINTS BY SHERATON LAGOS
01.2023 - 01.2023
CASHIER
EBEANO SUPERMARKET
01.2018 - 01.2018
B.Sc. - Hospitality and Tourism Management
REDEEMER’S UNIVERSITY
High School Diploma -
EDIDOT COLLEGE
GREEN SPRINGS SCHOOLS