Hi, I’m
Chinedu Mojekwu Azubuike
Summary
Results-driven Operations and Sales Analyst with 8+ years of experience optimizing business processes, improving sales performance, and delivering data-driven insights. Proven ability to enhance operational efficiency, increase revenue, and drive customer retention. Skilled in CRM systems, analytics, and cross-functional collaboration. Proficient in tools such as Notion, Slack, HubSpot, and Excel.
Overview
10
years of professional experience
1
Certification
Work History
Cobranet Limited
Sales Analyst / Assistant Sales Manager
01.2026 - Current
Job overview
- Improved reporting efficiency by 30% through automated dashboards.
- Managed CRM systems (HubSpot) increasing pipeline visibility by 25%.
- Trained and onboarded staff reducing ramp-up time by 20%.
- Supported sales strategies improving conversion rates by 15%.
- Used Notion and Slack to enhance team collaboration.
Smile Communications
Business Operations Analyst
01.2023 - 01.2025
Job overview
- Improved operational efficiency by 20% through data-driven insights.
- Increased customer retention by 15% via performance analysis.
- Reduced bottlenecks by 30% through process improvements.
- Improved project timelines by 25% via cross-functional collaboration.
Smile Communications
Lead Sales Management & Marketing
01.2022 - 01.2023
Job overview
- Increased lead generation by 20% through marketing campaigns.
- Boosted team productivity by 25% through training programs.
- Improved compliance accuracy by 35% via KYC reviews.
Smile Communications
Account Manager
01.2017 - 01.2021
Job overview
- Increased customer retention by 20%.
- Improved deal closure rates by 15%.
- Enhanced team performance by 20% through coaching.
Opera
Account Executive
01.2016 - 01.2017
Job overview
- Managed client relationships and increased revenue growth.
- Improved conversion rates through effective presentations.
Education
National Open University of Nigeria
M.Sc. from Public Administration
01.2023
University Overview
Ebonyi State University
B.Sc. from Public Administration
01.2014
University Overview
Skills
- Operations Management
- Sales Analytics
- CRM Management (HubSpot)
- Data Analysis (Excel)
- Process Optimization
- Customer Retention
- Team Leadership
- KYC Compliance
- Reporting & Dashboards
Certification
- Business Development Internship, RIT, 2025-01-01
- Problem Solving with Excel, Coursera, 2022-01-01
- Project Management, Skills Edge, 2016-01-01
Timeline
Sales Analyst / Assistant Sales Manager
Cobranet Limited
01.2026 - Current
Business Operations Analyst
Smile Communications
01.2023 - 01.2025
Lead Sales Management & Marketing
Smile Communications
01.2022 - 01.2023
Account Manager
Smile Communications
01.2017 - 01.2021
Account Executive
Opera
01.2016 - 01.2017
National Open University of Nigeria
M.Sc. from Public Administration
Ebonyi State University
B.Sc. from Public Administration