I am a performance-driven and highly motivated person with extensive experience in the food and service industry. I am a very passionate communicator and have, over time , developed a high level of problem-solving skills from the series of my customer facing roles with the ability to work creatively and effectively with diverse people to boost productivity as well as promote excellence in the work place.
• Assist people with pre-agreed daily tasks that may include personal care, personal support, or visiting local amenities.
• Provide person centered care and personal care to residents in all aspects of their daily living.
• Supporting residents at mealtimes, in accordance with their individual needs.
• Ensure the environment is maintained to a high standard including shared areas.
• Contribute fully to team working, responding positively to colleagues and undertaking all reasonable work instructions promptly.
• Booking and accompanying people to appointments.
• Assisting with personal care such as showering and dressing.
• Assisting people to eat and drink.
• Supporting people with their shopping.
• Monitoring individual’s conditions, taking their temperature, pulse, respiration and weight, and possibly helping with medication
Customer service skills
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