Hi, I’m
Chinedu Agharandu
Administrative Professional
Abuja,FC
Timeline
Secretary
NYSC National Directorate Headquarters (NYSC)
05.2023 - 08.2025
Customer Service Officer
Adron Homes and Properties
12.2021 - 03.2023
Facilities Manager
Two Towers Apartment
11.2018 - 12.2019
Federal Polytechic Nekede
Higher National Diploma from Office Technology And Management
2021
Work History
NYSC National Directorate Headquarters (NYSC)Abuja
Secretary
05.2023 - 08.2025
Job overview
- Managed incoming calls and inquiries, ensuring prompt responses and effective communication.
- Organized and maintained filing systems for efficient document retrieval.
- Assisted in scheduling meetings, coordinating calendars for team members.
- Maintained confidentiality of sensitive information while handling correspondence.
- Assisted with data entry tasks, ensuring accuracy and attention to detail.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Adron Homes and Properties Abuja
Customer Service Officer
12.2021 - 03.2023
Job overview
- Resolved customer inquiries efficiently through multiple communication channels.
- Managed customer complaints, ensuring timely and satisfactory resolutions.
- Collaborated with team members to enhance service delivery processes.
- Documented customer interactions in CRM systems for accurate record-keeping.
- Developed strong rapport with customers, fostering loyalty and repeat business through personalized service.
Two Towers Apartment Lagos
Facilities Manager
11.2018 - 12.2019
Job overview
- Oversee facility maintenance activities to ensure operational efficiency and safety compliance.
- Coordinate vendor relationships, securing quality services while managing costs effectively.
- Responded to building emergencies and managed repairs.
- Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
Overview
5
years of professional experience
Education
Federal Polytechic NekedeOwerri, Imo State
Higher National Diploma from Office Technology And Management
University Overview
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Executive support
- Confidentiality
- Microsoft office
- Clear communication
- Administrative support
Summary
Driven and resourceful administrative professional with 5+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.