CHINASA AKUJOBI
Sales Administrator
Abuja
Summary
Detail-oriented individual seeking to use 4 years of work experience effectively in a corporate service environment. Sales administration personnel valued for strong organizational skills, team collaboration, and flexibility in adapting to changing needs. Developed skills in ensuring effective communication and coordination within sales departments, resulting in improved team performance and client satisfaction. Understanding of customer relationship management and client retention. Utilizes CRM and software tools to track sales data and generate reports. Focused on leveraging these abilities to bring value and support to the new team while enhancing knowledge and professional growth.
Overview
5
5
years of professional experience
16
16
years of post-secondary education
Work History
Sales Administrator North Region
PAGA
Abuja, FCT
11.2022 - Current
- Boosted sales revenue by efficiently processing regional agent account creation requests within 48 hours.
- Documenting of required agent registration details and KYC documents.
- Ensuring all account records are adequately maintained.
- Distribution and management of branding/merchandising materials.
- Procuring office supplies and retiring regional float with the approval of the regional manager.
- Organizing team bonding activities and trainings to enhance creativity, effective communication, and teamwork.
- Facilitating agent breakfast meetings, forums, info sessions, etc.
- Established strong relationships with clients by conducting outbound calls to inactive and low-transacting agents, thereby fostering trust and loyalty in the brand.
- Enhanced customer satisfaction by working with the team in prompt resolution of agent queries/issues related to products and services.
- Agent conflict management and problem solving.
- Repair faulty POS terminals, which tackles/reduces the issue of inactive accounts.
- Collaborated with cross-functional teams to ensure seamless interstate deliveries of products/packages, liaising between production and finance departments.
Funding Associate/Business Developer
BOW LAKE MUSIC
Calgary, Alberta Canada
03.2022 - 10.2022
- Conducted extensive market research to identify potential leads and develop targeted marketing strategies and follow-up via digital marketing/social media ads promotion and web scraping.
- Customer relationship management using Freshsales.
- Marketing team leadership meetings using Slack and Zoom.
- Giving sales presentations and negotiating contracts.
- Contacting new customers for music lesson booking and existing customers for new offers and packages.
- Documentation and progress analysis using Google Sheets and Freshsales.
- Setting up music and language lessons between teachers and students using Simplybook and Freshsales.
- Spearheaded efforts to diversify funding streams by exploring alternative sources such as corporate partnerships and crowdfunding.
Business Relationship Support Representative
E-CONVENIENCE SERVICES
Abuja, FCT
02.2022 - 07.2022
- Generating leads for the company via social media marketing, one-on-one conversations, and yellow pages.
- Making at least 15 cold calls per day.
- Giving sales presentations and negotiating contracts.
- Contacting new and existing customers to discuss solutions for their power and heavy equipment needs.
- Maintain business relations with customers and partners to inform them of new products, services, promotions, and auction sales.
- Preparing weekly and monthly reports for management use.
- Actively participated in team meetings, sharing insights on best practices and potential improvements.
- Responded to customer inquiries and provided technical assistance over the phone and in person.
Business Development Manager
OLAMIDE EXECUTIVE CAR HIRE SERVICES
Abuja, FCT
06.2021 - 10.2021
- Increased brand visibility with the creation and execution of a comprehensive digital marketing strategy.
- Facilitated regular communication with clients regarding the services rendered in a timely manner to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Monitor and analyze budgets, expenses, and sales revenue.
- Procurement of all office supplies and facility management.
- Research and identify new business opportunities.
- Generate invoices and quotes for clients.
- Monitor and record all activities of every vehicle.
- Monitor activities and records of fleet officers.
Corps Member/ Administrative Assistant
DIPLOMATIC VISTA
Abuja, FCT
01.2020 - 10.2020
- Conducted research and analysis on stories, news, and articles, compiling information that facilitated the production of the weekly diplomatic bulletin.
- Transcribed audio interviews and meeting recordings to Word documents.
- Attended and assisted in reporting diplomatic meetings and events.
- Conducted research for project proposals.
- Ensured accurate record-keeping of documents/published bulletins with diligent data entry and database management for vital company information.
Education
B.A - History and International Studies
Imo State University
Imo State 01.2014 - 01.2018
Senior Secondary School Certificate -
St. Columba’s College
Imo State 01.2007 - 01.2013
First School Leaving Certificate -
Fredrick Memorial Nursery And Primary School
Ikotun, Lagos State 01.2001 - 01.2007
Skills
Customer Relationship Management (CRM)
undefinedPersonal Information
Gender: Female
Othereducationalqualifications
- Diplomatic Etiquette Training, 07/01/20.
- Belmont Educational Tours; French Studies DELF A1/A2, 06/01/20 - 12/31/20.
- Jobberman Soft Skills Course, 08/01/20.
- Google UX Design Professional Certificate (Basic Knowledge), 02/01/22 - 06/30/22.
- Paga Certifications; The-Importance-of-Brand, 11/01/22, Unlocking-Your-Potential, 12/01/22, Being-Self-Aware, 01/01/23, Emotional Intelligence, 08/01/23,
- Data Analysis Master Class (In View), 09/01/24 - Ongoing.
- Belmount Educational Tours; French Studies DELF B1 (In View), 11/01/24 - Ongoing.
Timeline
Sales Administrator North Region
PAGA
11.2022 - Current
Funding Associate/Business Developer
BOW LAKE MUSIC
03.2022 - 10.2022
Business Relationship Support Representative
E-CONVENIENCE SERVICES
02.2022 - 07.2022
Business Development Manager
OLAMIDE EXECUTIVE CAR HIRE SERVICES
06.2021 - 10.2021
Corps Member/ Administrative Assistant
DIPLOMATIC VISTA
01.2020 - 10.2020
B.A - History and International Studies
Imo State University
01.2014 - 01.2018
Senior Secondary School Certificate -
St. Columba’s College
01.2007 - 01.2013
First School Leaving Certificate -
Fredrick Memorial Nursery And Primary School
01.2001 - 01.2007
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