Chimezie Victor Mmakor

Imo State

Summary

Am a motivated Telemarketer highly successful at handling inbound and outbound sales calls using scripted communications. Learns systems and program details to resolve issues and offer best-in-class service.

I'm a driven Telemarketer, enthusiastic about working in fast-paced, competitive environments. Hardworking, knowledgeable and quick thinking. Uses tact, diplomacy and persuasive communication to overcome objectives and close sales. Persistent and highly motivated Telemarketer with a flair for sales and marketing. Looking to secure a position in a thriving and fast-paced environment where excellent customer service skills will be utilized and appreciated.

I'm also organized and dependable at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

year of professional experience

Work History

Telemarketer

Immaculate

03.2023 - 04.2024

I've managed a high volume of calls daily while maintaining professionalism and efficiency.
I've also answered calls, took messages, and transferred calls to correct individuals.
Completed daily cold calling and outreach to build sales pipeline.
Generated new leads through targeted cold calling efforts, expanding the company''s client base and driving sales.
Answered questions about company offerings with knowledgeable responses about products and services.
I'm experienced in utilizing effective time management strategies to prioritize tasks for optimal productivity.

Education

Bachelor Of Science - Information Technology

Madonna University , Anambra, Nigeria

01.2019

Skills

Customer Service
Email and Telephone Etiquette
Customer Engagement

Inbound and outbound calls
Goal-Oriented
Lead Generation

Additional Information

Telemarketing Excellence: As an experienced telemarketer, I leverage persuasive communication skills and personalized approaches to effectively nurture leads, qualify prospects, and drive conversions, resulting in higher sales and revenue.

Languages

English

Bilingual or Proficient (C2)

Timeline

Telemarketer - Immaculate