Chimaobim Cornelius

• Set up PCs, projectors, and microphones for use in video conferencing rooms.
• Maintained office PCs, networks and mobile devices.
• Performed troubleshooting and repaired peripheral devices such as printers, scanners.
• Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
• Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
• Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
• Configured systems according to prescribed software and hardware frameworks.
• Managed inventory of hardware and software assets, ensuring proper allocation and maintenance throughout their lifecycle.

Analyzed and addressed computer malfunctions for clients.

Executed troubleshooting and repair procedures.

Executed client software installations

Conducted routine maintenance checks to ensure optimal equipment performance.