CHIMA ADANNA VANESSA
Wuye,Nigeria
Summary
Dynamic and results-driven professional with a strong foundation in business management and leadership. Demonstrates exceptional drive and enthusiasm, coupled with effective communication skills to foster innovation and problem-solving. Proficient in multitasking and flexibility, ensuring seamless team participation and project execution. Adept at utilising the Microsoft Office Suite to enhance productivity. Committed to leveraging skills for organisational growth while pursuing opportunities for continuous professional development.
Overview
7
7
years of professional experience
10
10
years of post-secondary education
Work history
Credit Administration Officer
Fidelity Bank
2025.01 - 2026.03
- Maintain comprehensive collateral register for all credit facilities.
- Ensure timely perfection of securities including legal mortgage, debenture, lien and guarantees.
- Monitor collateral documentation to ensure compliance with bank policies.
- Coordinate asset valuation reports with approved valuers.
- Review and verify insurance policies covering pledged assets.
- Monitor insurance expiration and ensure timely renewals.
- Confirm bank interest is noted on insurance policies.
- Liaise with legal, risk and relationship management teams.
- Prepare collateral and insurance status reports.
- Support internal and external audits with documentation.
Secretary to the Executive Director Housing, Finance & Accounts
Federal Housing Authority (FHA)
Asokoro, Abuja
2024.01 - 2025.01
- Prepared memos for Executive Management Council meetings and external correspondence.
- Reviewed property files for unpaid allocations, late payments and other irregularities.
- Ensured documentation accuracy before presentation to the Executive Director.
Community Development Service
National Youth Service Corps (NYSC)
2024.01 - 2025.01
- Organized and facilitated first aid and emergency response training programs.
- Collaborated with team members on community outreach for health and disaster preparedness.
Customer Service Officer (Internship)
Fidelity Bank, Victoria Garden City Branch
Lagos
2022.01 - 2024.01
- Handled customer complaints on dispenser issues and provided solutions within service timelines.
- Carried out customer account upgrades, BVN enrolment and NIN linking support.
- Handled erroneous transfer and fraud complaints while liaising with the Online Transfer Unit.
- Ensured accurate data entry and assisted with unlocking blocked accounts.
- Assisted customers with Personal Travel Allowance (PTA) processing and trade monitoring portal transactions.
Primary Health Care Centre
Okigwe, Uturu, Abia State
2019.01 - 2020.01
- Analysed body samples and conducted tests including pregnancy test, blood glucose, malaria test, HIV test and CBC.
- Assisted in preparing reagents such as normal saline and 10% hypochlorite cleaning solution.
- Participated in safe administration of medications and neonatal support procedures.
- Educated patients on preventive health measures such as exercise, healthy diet and smoking cessation.
Education
B.Sc. - Public Health
Abia State University
Uturu, Abia State 2016.01 - 2020.01
WAEC - undefined
Ene’s Comprehensive Secondary School
Owerrinta, Abia State 2010.01 - 2016.01
Skills
- Drive and Enthusiasm
- Effective Communication
- Innovation
- Business Management
- Flexibility
- Multitasking
- Leadership
- Microsoft Office Suite (Excel, Word and PowerPoint)
- Problem-solving
- Team Participation
REFEREES
To be provided upon request.
PROJECTS
Improved Customer Service Efficiency at Fidelity Bank 2022 - 2024, Designed and implemented a ‘Do-It-Yourself’ (DIY) awareness programme that empowered customers to handle basic banking processes independently thereby reducing wait times and enhancing customer satisfaction, Community First Aid and Emergency Training (NYSC Red Cross CDS) 2024 - 2025, Organized a community-based training programs during NYSC to teach life-saving skills such as basic first aid, CPR and disaster preparedness. This initiative increased health awareness and preparedness within the local community.
CORE COMPETENCIES
- Collateral Management & Perfection
- Insurance Policy Administration & Monitoring
- Loan Documentation & Credit Processing
- Credit Risk Control & Compliance
- Security Documentation Review
- Regulatory Compliance (CBN Guidelines)
- Asset Valuation Coordination
- Credit File Management
- Stakeholder Communication
- Internal Audit Support
- Attention to Detail & Record Accuracy
Timeline
Credit Administration Officer
Fidelity Bank
2025.01 - 2026.03
Secretary to the Executive Director Housing, Finance & Accounts
Federal Housing Authority (FHA)
2024.01 - 2025.01
Community Development Service
National Youth Service Corps (NYSC)
2024.01 - 2025.01
Customer Service Officer (Internship)
Fidelity Bank, Victoria Garden City Branch
2022.01 - 2024.01
Primary Health Care Centre
2019.01 - 2020.01
B.Sc. - Public Health
Abia State University
2016.01 - 2020.01
WAEC - undefined
Ene’s Comprehensive Secondary School
2010.01 - 2016.01