Chilozie Martha Umenweke
Sales Manager
Onitsha
Summary
Proven Sales Manager at Dopal West African Company Ltd , adept in sales planning and client relationship management. Excelled in boosting sales revenue through strategic market research and sales operations. Spearheaded a team to expand into new territories, enhancing customer loyalty and achieving notable sales growth. Skilled in staff management and motivational coaching, ensuring peak team performance.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Sales Manager
Dopal West African Company Ltd
Onitsha, Anambra State
02.2017 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent follow ups.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Lead successful sales team by providing motivational coaching and performance-based incentives.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement
- Facilitated business by implementing practical networking techniques
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage
- Attended industry events and conventions to explain sales opportunities
- Boosted customer retention rates, establishing robust follow-up system and personalizing client interactions
- Increased sales revenue by developing and implementing effective sales strategies.
Assistant Supervisor
Prince Cecoson Nig Ltd
Onitsha, Anambra State
01.2016 - 12.2016
- ..Promoting and achieving company success
- ..Identifies and maximizes sales opportunities
- ..Encourage employees to do there best and increased company productivity immensely
Education
Bachelor of Arts - Economics And Development Studies
Igbinedion University Okada ,
Edo, Nigeria 10.2011 - 09.2015
Skills
Sales Planning
Client Relationship Management
Sales Reporting
Staff Management
Sales operation
Business Planning
Market Research
Sales Tracking
Timeline
Sales Manager
Dopal West African Company Ltd
02.2017 - Current
Assistant Supervisor
Prince Cecoson Nig Ltd
01.2016 - 12.2016
Bachelor of Arts - Economics And Development Studies
Igbinedion University Okada ,
10.2011 - 09.2015
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