Summary
Overview
Work History
Education
Skills
Interests
Timeline
SeniorSoftwareEngineer
CHIKERE FAITH

CHIKERE FAITH

Customer Support Services
Ikotun,Lagos

Summary

A dynamic, team -spirited, goal-driven and result-oriented individual seeking to build a strong versatile, creative and innovative career in an organization that would support maximum and efficient utilization of my skills geared towards the achievement of organizational goals, high performance, improved profitability and maximum personal development. An individual committed to deliver solutions possessing the aptitude to apply complex technologies that translate business needs into a practical reality. With comprehensive educational and intellectual background, poised to next level of career development and attainment of corporate goals.

Overview

9
9
years of professional experience
1
1
Language

Work History

Virtual Assistant

MUNASOM CONCEPT
07.2024 - 02.2025
  • Managed email inbox and responded to client inquiries.
  • Scheduled appointments and maintained calenders.
  • Provide data entry services and maintained accurate records.
  • Offered customer support via phone, email, or chat.
  • Conducted research and provided data analysis.

Customer Service Representative

MTN NIGERIA
01.2018 - 01.2019
  • Sold Telecom Products and Services to Customers.
  • Listened and proffered solutions to customer's needs.
  • Managed Inbound and / or Outbound calls.
  • Offered a reliable and a sustainable customer service relations.
  • Promoted the interest of the customers admist competitors.

Sales Representative

HIS GRACE TELECOMMUNICATIONS
01.2016 - 01.2018
  • Prospected and generated leads.
  • Provided technical assistance to Customers.
  • Monitored competitor's activities and pricing structure.
  • Created and delivered persuasive sales presentations tailored to customers' needs.
  • Developed sales strategies to increase revenue and exceeds sales targets.

Education

B.sc - Business Administration

EKITI STATE UNIVERSITY
Ekiti State

West African Senior School Certificate Examination - undefined

GOVERNMENT COLLEGE
AGEGE, LAGOS

Skills

Microsoft Office Suite

Interests

Researching
Writing
Learning
Traveling
Volunteering

Timeline

Virtual Assistant

MUNASOM CONCEPT
07.2024 - 02.2025

Customer Service Representative

MTN NIGERIA
01.2018 - 01.2019

Sales Representative

HIS GRACE TELECOMMUNICATIONS
01.2016 - 01.2018

B.sc - Business Administration

EKITI STATE UNIVERSITY

West African Senior School Certificate Examination - undefined

GOVERNMENT COLLEGE
CHIKERE FAITHCustomer Support Services