Chijioke Stephen Richard

• Solely responsible for contracts/sites assigned
• Coordinate the day to day scheduled activities of the site including managing preventive maintenance of the facility equipment according to the service level agreement (SLA)
• Draft, prepare and upgrade service level agreement for existing and prospective clients on maintenance services
• Responsible for work orders, reactive/corrective work requirements within the client sites and follow-up with client
• Prioritizing tasks and providing guidance to technical/non-technical staffs, ensuring that all equipment and infrastructure in the facility are maintained as scheduled and well operated
• Ensuring that completed jobs are focused more on preventive maintenance and vendors/technicians/janitorial team must complete preventive maintenance work and procedures on all critical equipment - fire fighting system, elevator, power generators, HVAC system, server rooms and UPS units in the facility
• Plan, budget and schedule facility modifications
• Contribute to the preparation of annual operating budgets and implement the day- to- day management of the facility and staff, within the parameters of the SLA
• Create and execute work plans and revise as appropriate, ensuring business continuity plan limits downtime especially in the network operations centre (NOC)
• Provide procurement and project management services as directed by management, overseeing all procurements and projects related to assigned contract/sites from inception to finish
• Managing contracts for maintenance services provided by subcontractors
• Conducting site inspection to proffer best solution on services to client
• Perform other related duties as assigned

Key Achievements:

• Currently assigned to IHS Towers Africa headquarters, overseeing the total facilities management services
• Currently managing facilities management services for retail branches of Axa-Mansard Insurance PLC across Nigeria
• Successfully managed the HVAC unit of the operations department in Tsebo Rapid Nigeria Ltd.
• Successfully managed the Landmark House Towers at GRA Ikeja, as the facility/operations manager

• Solely responsible for contracts/sites assigned. Coordinate the day to day scheduled activities of the site including managing preventive maintenance of the facility equipment according to the service level agreement (SLA).
• Draft, prepare and upgrade service level agreement for existing and prospective clients on maintenance services.
• Responsible for work orders, reactive/corrective work requirements within the client sites and follow-up with client.
• Prioritizing tasks and providing guidance to technical/non-technical staffs, ensuring that all equipment and infrastructure in the facility are maintained as scheduled and well operated.
• Ensuring that completed jobs are focused more on preventive maintenance and vendors/technicians/janitorial team must complete preventive maintenance work and procedures on all critical equipment - fire fighting system, elevator, power generators, HVAC system, server rooms and UPS units in the facility.
• Plan, budget and schedule facility modifications.
• Contribute to the preparation of annual operating budgets and implement the day- to- day management of the facility and staff, within the parameters of the SLA.
• Create and execute work plans and revise as appropriate, ensuring business continuity plan limits downtime especially in the network operations centre (NOC)
• Provide procurement and project management services as directed by management, overseeing all procurements and projects related to assigned contract/sites from inception to finish
• Managing contracts for maintenance services provided by subcontractors
• Conducting site inspection to proffer best solution on services to client. Perform other related duties as assigned

Key Achievements:

• Currently assigned to IHS Towers Africa headquarters, overseeing the total facilities management services
• Currently managing facilities management services for retail branches of Axa-Mansard Insurance PLC across Nigeria
• Successfully managed the HVAC unit of the operations department in Tsebo Rapid Nigeria Ltd.
• Successfully managed the Landmark House Towers at GRA Ikeja, as the facility/operations manager

• Collecting data according to the DTM methodology and tools following a pre-established schedule
• Coordinate the day to day scheduled activities of the site including managing preventive maintenance of the facility equipment according to the service level agreement (SLA)
• Data capturing and biometric registration, monitoring and evaluating the Displacement Tracking Matrix (DTM) operations, identifying areas of improvement and enhanced efficiency
• Data capturing and biometric registration, monitoring and evaluating the Displacement Tracking Matrix (DTM) operations, identifying areas of improvement and enhanced efficiency
• Being responsible for sending the information collected on the field to the field operation assistant on a timely manner and according to the standards and requirement of the DTM program
• Providing support to relevant partners on data collection based on the DTM methodology and tools
• Provided support in frequent updating of the data base of IDPs in the state, through filtering and analysis of collated biometric data, including generating of demographic reports

• Provide support to NEMA to verify and enter the Displacement Tracking Matrix (DTM) data
• Monitor and evaluate quality of the data and identify areas of improvement
• Classify the DTM data according to the DTM filling system
• Effectively coordinate action with implementing partners; Perform such other duties as assigned
• Provided support in frequent updating of the data base of IDPs across states, through filtering and analysis of collated biometric data and demographic reports

• Developing and designing work document templates (Installation/marketing documents, leaflets, etc.)
• Inspection of site/facility, giving recommendations and product specifications for installations
• Designing and documentation of installation modes/processes, and supervising product installations
• Developing periodic information materials, business letters, presentations, proposals and reports
• Determining the best design for product installation and services as regards fuel management for sites
• Providing logistics support to ensure that projects are executed as scheduled
• Ensuring installation and material quality control, as well as adherence to HSE standards on sites

Key Achievements:

• Successfully installed and commissioned new telemetry device on site, for fuel management
• Developed/designed work documents and processes for the business operation
• Developed and designed installation model and process for the company products and services

• Discovering and developing new markets, specification of marketing/sales strategies for the company products
• Converting potential customers to active ones, while maintaining the existing ones as well
• Following up on consumers/customer satisfaction and recommendation, monitoring products order

• Executing inspection, qualitative and quantitative analysis of raw materials and the final products
• Ensuring preventive maintenance is carried out on the boiler system, cooling towers, filters, etc.
• Executing calculated time analysis and inspection of products of the various process plant stages
• Scheduled monitoring of the boilers water PH. Level; Summary analysis reporting
• Monitoring/controlling of the operation and instantaneous operating efficiency of the process plant
• Ensuring raw materials/products sold meet the required standards set by the regulatory authorities