CHIJIOKE UMEHAM
IT Support
Macomb,IL
Summary
Innovative IT Support Specialist with experience,educated in Computer Science and focused on providing leadership and support to my co-workers and peers. Supported staff as a first- and second-line technician, troubleshooting configurations, network connectivity and maintenance of front-end user support areas.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Student Manager
Western Illinois University
Macomb, IL
08.2021 - 01.2022
- Work with coaches during practice and games days to set-up and execute drills.
- Proper maintenance and accuracy of inventory on a daily basis.
- General check on players and equipments for safety.
Administrative Assistant
School Of Nursing -Western Illinois University
Macomb, IL
01.2021 - 05.2021
- Handled receptionist duties including greeting visitors and answering telephone calls.
- Prepare communications, such as memos, emails, invoices, reports and other correspondence.
- Manage accounts and perform bookkeeping
- Design forms,shred and other duties as assigned.
IT Support Specialist
FLOUR MILLS OF NIGERIA
Lagos, LG
03.2018 - 12.2020
- Installation, configuration, and maintenance of computer hardware, software, networks, printers and scanners.
- Update company website, providing technical tips and brief documentation.
- Create end-user operating manuals
Administrative Assistant
Okorafor & Co (Financial Audit Company)
Lagos, LG
01.2018 - 12.2020
- Manage financial database for accuracy of records and finances.
- Prepare organizational communications, memos, invoices, reports and related correspondence.
- Assist in data entry, report creation, appointment scheduling, and calendar maintenance.
IT Technician Trainee
DEO COMPUTERS
Abia , AB
02.2011 - 02.2012
- Provide high quality, first and second line technical support for the IT service desk.
- Assist the team in undertaking day to day maintenance of printers and other IT related for end user.
- Perform on-site installation/configuration/repair/recovery/backup/imaging, and preventive maintain on PC's.
Education
Bachelor of Science - Computer Science & Education
MADONNA UNIVERSITY
05.2014 - 05.2018
Certification - Network And System Administration
Computer Systems Institute
Skokie, IL 04.2022 - Current
Skills
Desktop Supportundefined
Accomplishments
Student Representative - Madonna University, Nigeria 2017-2018.
President - Social Education and Welfare (National Youth Service Corps) (Apapa) 2019-2020.
Certification
Computer Networking(CompTIA Microsoft)
Timeline
Computer Networking(CompTIA Microsoft)
03-2023
Certification - Network And System Administration
Computer Systems Institute
04.2022 - Current
Student Manager
Western Illinois University
08.2021 - 01.2022
Administrative Assistant
School Of Nursing -Western Illinois University
01.2021 - 05.2021
IT Support Specialist
FLOUR MILLS OF NIGERIA
03.2018 - 12.2020
Administrative Assistant
Okorafor & Co (Financial Audit Company)
01.2018 - 12.2020
Bachelor of Science - Computer Science & Education
MADONNA UNIVERSITY
05.2014 - 05.2018
IT Technician Trainee
DEO COMPUTERS
02.2011 - 02.2012
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