Chijindu Ogoko
Student
Port Harcourt
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 10 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Secretary to the Managing Director
Chudeke Com.Ltd
Port Harcourt
01.2017 - Current
- Developed and maintained courteous and effective working relationships.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Paid attention to detail while completing assignments.
- Worked well in a team setting, providing support and guidance.
- Delivered services to customer locations within specific timeframes.
- Ran errands and provided general office support in a professional environment.
- Excellent communication skills, both verbal and written.
- Gained extensive knowledge in data entry, analysis and reporting.
- Proved successful working within tight deadlines and a fast-paced environment.
- Proven ability to learn quickly and adapt to new situations.
- Liaised between clients and vendors and maintained effective lines of communication.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Managed filing system, entered data and completed other clerical tasks.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Established administrative work procedures to track staff's daily tasks.
- Performed research to collect and record industry data.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed strong communication and organizational skills through working on group projects.
- Cultivated interpersonal skills by building positive relationships with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Resolved problems, improved operations and provided exceptional service.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Identified issues, analyzed information and provided solutions to problems.
- Strengthened communication skills through regular interactions with others.
Sales Representative Team Leader
Tonywhite Company Ltd
Port Harcourt
06.2012 - 12.2015
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Handled confidential information in professional manner.
- Established administrative work procedures to track staff's daily tasks.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Met existing customers to review current services and expand sales opportunities.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Sales Representative
Petskyworld
Port Harcourt
06.2015 - 04.2017
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Set and achieved company defined sales goals.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Kept detailed records of daily activities through online customer database.
Education
OND - Marketing
Port Harcourt Polytechnic ElechiAmdi
Rivers State Port Harcourt Skills
Customer and client relations
Office management
Bookkeeping
Report analysis
Recordkeeping
Documentation and control
Social media knowledge
Multi-line phone proficiency
Certification
Computer literate [Sun Asochris Nig.Ltd] - [2013]
Timeline
Secretary to the Managing Director
Chudeke Com.Ltd
01.2017 - Current
Sales Representative
Petskyworld
06.2015 - 04.2017
Sales Representative Team Leader
Tonywhite Company Ltd
06.2012 - 12.2015
OND - Marketing
Port Harcourt Polytechnic ElechiAmdi