ECHEBIRI UGOCHUKWU
Abuja,FCT
Summary
Results-driven Security and Operations Manager with 20 years of experience in strategic security management, personnel supervision, and facility protection. Skilled in managing large-scale operations and safeguarding high-value assets in healthcare, corporate, and industrial sectors. Transitioning into Camp Management with a strong emphasis on HSE compliance, staff welfare, and operational efficiency.
Overview
13
13
years of post-secondary education
19
19
years of professional experience
Work history
CAMPBOSS
CONNECT CONTACT
Abuja, FCT
2023.02 - Current
- Executed day-to-day duties with accuracy and efficiency, contributing to overall camp operations.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Supported team members with tasks, enhancing collaboration and teamwork within the camp.
- Oversees the daily operations of a 100-capacity staff camp, ensuring a safe, secure, and habitable environment for all residents.
- Coordinates with maintenance teams to ensure all camp facilities (accommodation, kitchen, laundry, and recreational areas) are maintained to high hygiene and operational standards.
- Manages inventory and supply chain for camp consumables, ensuring adequate stock levels of food, water, and operational equipment.
- Acted as the primary point of contact for camp staff, resolving grievances and promoting a harmonious living environment.
- Prepares daily, weekly, and monthly operational reports for senior management regarding camp activities, security incidents, and maintenance issues.
CAMPBOSS
AMAZING POTS
Abuja, FCT
2019.01 - 2023.01
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Increased customer satisfaction by resolving issues offering friendly, efficient customer service and handling challenging situations with utmost care.
- Prioritised customer service to enhance satisfaction levels.
- Oversaw daily operations, ensuring productivity targets were met.
- Maintained cleanliness of work areas and equipment, supporting high hygiene standards.
Operations manager
SUPERIOR FORCE LIMITED
Lagos, Lagos
2016.08 - 2018.12
- Managed vendor relationships to secure on-time service delivery and maintain operational efficiency.
- Optimised workflow procedures through strategic planning and team coordination, enhancing overall process effectiveness.
- Negotiated contracts with suppliers for cost-effective procurement of resources.
- Directed daily security operations, managing a workforce of over 50 security personnel deployed across various client sites.
- Conducted regular risk assessments for client facilities and recommended security upgrades or policy changes.
- Fostered strong client relationships via regular meetings and performance reviews, driving client satisfaction and contract retention.
- Led the recruitment, training, and professional development of security supervisors and officers.
PAVILION TECHNOLOGY
Patrol Supervisor
Lagos, Lagos
2014.07 - 2016.08
- Supervised patrol teams to enhance security surveillance of high-tech facilities and corporate assets.
- Utilized tracking software and communication systems to monitor team movements and respond to distress calls in real-time.
- Developed efficient patrol routes and schedules, maximising coverage of perimeters and access points.
- Prepared detailed incident reports and investigation summaries, providing management with critical insights for decision-making.
- Mentored junior security staff on best practices for patrol techniques and observation skills.
GOLD CROSS HOSPITAL
Chief Security Officer (CSO)
Lagos, Lagos
2011.04 - 2014.03
- Established and implemented comprehensive security protocols for the medical facility, ensuring the safety of patients, visitors, and high-value medical equipment.
- Oversaw installation and monitoring of CCTV, access control, and fire alarm systems to enhance facility security.
- Collaborated with law enforcement and emergency services to facilitate rapid response protocols for security threats.
- Coordinated security awareness training for hospital staff on theft prevention, crowd control, and management of distressed individuals to improve response capabilities.
- Investigated internal incidents and thefts, reducing shrinkage significantly through improved access controls.
Supervisor
FALCON SECURITY LIMITED
Lagos, Lagos
2007.11 - 2011.01
- Led a team of security guards stationed at residential and commercial properties.
- Delegated tasks to ensure balanced workload, enhancing team collaboration and productivity.
- Improved team efficiency by implementing new scheduling practices.
- Oversaw various administrative tasks related to scheduling and attendance management for team members. for guard shift scheduling and attendance, streamlining operational efficiency.
- Encouraged open dialogue to foster an inclusive environment, improving team morale and cooperation.
- Resolved customer complaints promptly, resulting in increased customer satisfaction rates.
- Ensured strict enforcement of access control policies and visitor management protocols.
- Performed routine inspections of security posts to ensure guard alertness and compliance with standard operating procedures.
- Assisted in the coordination of security logistics and deployment of guards during special events.
Education
GCSEs - West African Senior School Certificate (WASSCE)
CMS Grammar School, Lagos
Lagos 1980.09 - 1987.11
GCSEs - First School Leaving Certificate
Army Children School, Morocco, Yaba, Lagos
Lagos 1974.07 - 1980.10
Skills
- Camp operations management
- Operational efficiency
- Inventory management
- Budget management
- Problem-solving
- Leadership
- Communication skills
References
References available upon request.
Timeline
CAMPBOSS
CONNECT CONTACT
2023.02 - Current
CAMPBOSS
AMAZING POTS
2019.01 - 2023.01
Operations manager
SUPERIOR FORCE LIMITED
2016.08 - 2018.12
PAVILION TECHNOLOGY
Patrol Supervisor
2014.07 - 2016.08
GOLD CROSS HOSPITAL
Chief Security Officer (CSO)
2011.04 - 2014.03
Supervisor
FALCON SECURITY LIMITED
2007.11 - 2011.01
GCSEs - West African Senior School Certificate (WASSCE)
CMS Grammar School, Lagos
1980.09 - 1987.11
GCSEs - First School Leaving Certificate
Army Children School, Morocco, Yaba, Lagos
1974.07 - 1980.10