Chigozirim Ugochukwu
Lagos,LA
Summary
Results-driven operations leader with 10+ years of experience in startups and technology. Expertise in operational excellence, risk mitigation, and strategic growth. Proven track record of optimizing processes, leading cross-functional teams, and achieving ambitious business goals. Recognized for adaptability, resilience, and building high-performing organizations.
Overview
12
12
years of professional experience
Work History
Director of Operations
GETEQUITY
Lagos, LA
01.2023 - Current
- Developed and implemented global operations strategy, increasing overall efficiency by 20%
- Oversaw day-to-day activities in accordance with business objectives.
- Streamlined financial processes, resulting in 15% reduction in operational costs.
- Initiated and executed cross-functional training programs, boosting team productivity by 18%
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Reduced operational risks while organizing data to forecast performance trends.
Senior Manager, Projects
FOURCORE TECHNOLOGY SOLUTIONS
Abuja, FC
01.2022 - 01.2022
- Achieved 25% reduction in project delays through implementation of standardized risk management plan.
- Enhanced team collaboration, resulting in 15% increase in project team productivity.
- Secured repeat business by maintaining strong relationships with high-level government clients
- Exceeded KPIs consistently, leading to 20% improvement in overall project performance.
- Maintained schedules to meet key milestones at every project phase.
- Partnered with project team members to identify and quickly address problems.
Head, Risk and Compliance
OUTSOURCE GLOBAL
Abuja, FC
01.2021 - 01.2022
- Achieve 40% reduction in administrative overhead by overhauling internal processes and procedures.
- Successfully implemented comprehensive compliance program, resulting in 100% compliance across all operational areas.
- Led cost-optimization initiative, eliminating redundancies and achieving 15% reduction in annual operating expenses.
- Enhanced organizational resilience by managing change initiatives and updating policies for improved compliance and risk management.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Head, Programs and Partnerships, EduTech
VENTURE GARDEN GROUP
Lagos, LA
01.2017 - 01.2021
- Drove 200% increase in program revenue through strategic revenue generation initiatives.
- Achieved 40% growth in active users by diversifying program offerings and implementing customer acquisition strategies.
- Conducted cost-benefit analyses, reducing operational costs by 70%
- Successfully launched and managed high-impact educational programs, consistently exceeding KPIs and program milestones.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
Executive Assistant
BENI AMERICAN UNIVERSITY
Lagos, LA
01.2012 - 01.2017
- Implemented process improvements, boosting administrative productivity by 25%.
- Fostered positive relationships with regulators, board members, donors, and key university stakeholders.
- Played key role in strategic planning and decision-making for Founder.
- Streamlined workflows, resulting in improved efficiency and communication within executive team.
- Conducted research and analyzed data to provide detailed reports on various business topics.
- Worked with senior management to initiate new projects and assist in various processes.
- Established 100% milestones and objectives based on input from functional areas and stakeholders.
Education
B.L, Law -
Nigerian Law School
Lagos11.2014
LL.B, Public, and International Law -
University of Abuja
Abuja, FCT06.2010
Skills
- Executive Leadership
- Operational Excellence
- Strategic Management
- Risk Management
- Regulatory Compliance
- Process Improvement
- Collaboration
- Critical Thinking
- Problem-Solving
- Business Management
- Operational Efficiency
- Resource Allocation
Timeline
Director of Operations
GETEQUITY
01.2023 - Current
Senior Manager, Projects
FOURCORE TECHNOLOGY SOLUTIONS
01.2022 - 01.2022
Head, Risk and Compliance
OUTSOURCE GLOBAL
01.2021 - 01.2022
Head, Programs and Partnerships, EduTech
VENTURE GARDEN GROUP
01.2017 - 01.2021
Executive Assistant
BENI AMERICAN UNIVERSITY
01.2012 - 01.2017
B.L, Law -
Nigerian Law School
LL.B, Public, and International Law -
University of Abuja
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