Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Play football, Playstation (football), Movies and Musics
Timeline
Generic

CHIGOZIRIM OLEBARA

Owerri

Summary

Strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.


Dynamic Front End Developer with proven expertise at LEEDS LEGAL, skilled in HTML, CSS, and JavaScript. Adept at creating responsive web applications and enhancing user experience through collaboration with UX/UI designers.

Great skills in Graphics design and desktop publishing

Overview

5
5
years of professional experience
1
1
Certification

Work History

Front End Developer/IT Consultant

LEEDS LEGAL
01.2024 - Current
  • Utilized HTML, CSS(Bootstrap), and JavaScript to create visually appealing and responsive web pages that met client requirements.
  • Coded using HTML, CSS, and JavaScript to develop features for both mobile and desktop platforms.
  • Produced websites compatible with multiple browsers.
  • Worked closely with UX/UI designers to translate their designs into functional web applications.
  • Troubleshot technical issues related to front end development, ensuring prompt resolution to maintain project timelines.
  • Collaborated with back-end developers to improve website functionality and integrate new features.

Customer Service Representative

LEEDS LEGAL
01.2023 - Current
  • Answered calls from potential clients/ clients who wanted to acquire about our services and how to fix appointments with our lawyers.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

IT Instructor

OJIMS GROUP OF SCHOOLS
10.2022 - 07.2025
  • Utilized multimedia resources effectively in presentations and lectures, increasing student interest in complex topics.
  • Managed computer labs efficiently by implementing clear usage guidelines and maintaining equipment inventory records regularly updated.
  • Conducted regular evaluations of course materials, making necessary updates based on emerging technologies or changing industry needs.
  • Maintained open lines of communication with parents regarding student performance, addressing concerns proactively and collaboratively.
  • Mentored new IT instructors, sharing best practices and contributing to a supportive professional community within the institution.

Front End Developer Trainee

National Institute of Information Technology, NIIT
09.2021 - 09.2022
  • Utilized HTML, CSS, and JavaScript to create visually appealing and responsive web pages that met client requirements.
  • Utilized version control systems such as Git to track changes throughout the development process.
  • Optimized site content for mobile devices using responsive design techniques.
  • Contributed to projects within Scrum project management environments.
  • Engaged in continuous learning of emerging technologies, incorporating industry advancements into projects when applicable.

Desktop Publisher

National Institute of Information Technology, NIIT
09.2020 - 07.2021
  • Creating and designing fliers, brochures, magazines and any other design using Canva.
  • Using Powerpoint, MsWord, Ms Excel to carry out projects.
  • Continuously updated skillset through attending industry workshops and conferences, staying abreast of current trends in desktop publishing technology.
  • Streamlined workflow processes for better efficiency in creating visually appealing documents.
  • Consistently delivered high-quality work under tight deadlines while juggling multiple assignments as per client priorities.

Education

Bachelor of Science - Computer Science

Imo State University
Imo State, Nigeria.
09-2021

WAEC - Science

Father Cloonan Memorial Secondary School
Imo State, Nigeria
07-2017

Skills

  • Strong verbal and written communication
  • Javascript
  • Bootstrap framework
  • Front end web development
  • Nodejs experience
  • HTML
  • CSS
  • Expressjs
  • Proficient in Canva for graphic design
  • GIT Hub, Vs Code

Accomplishments

  • Customer Follow-up - Ensured that customers were satisfied with company Lawyers and legal services by doing follow-up calls to know their reviews
  • Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
  • Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • As a front end developer , I led a team of 3 to produce the front end of the leeds legal website
  • As a Google developer student club member, I and 10 others produced a result checker app

Certification

  • Software engineering Virtual Experience, Goldman Sachs - 05/04/23
  • Customer Service representative, Udemy- 01/01/2023
  • National Youth Service Corps - 07/25/2024

Play football, Playstation (football), Movies and Musics

I have played so many football competitions and won several medals.

Timeline

Front End Developer/IT Consultant

LEEDS LEGAL
01.2024 - Current

Customer Service Representative

LEEDS LEGAL
01.2023 - Current

IT Instructor

OJIMS GROUP OF SCHOOLS
10.2022 - 07.2025

Front End Developer Trainee

National Institute of Information Technology, NIIT
09.2021 - 09.2022

Desktop Publisher

National Institute of Information Technology, NIIT
09.2020 - 07.2021

Bachelor of Science - Computer Science

Imo State University

WAEC - Science

Father Cloonan Memorial Secondary School

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CHIGOZIRIM OLEBARA