Chiekwe Benjamin OBASI
Lagos
Summary
To contribute meaningfully to the growth and success of the organization by leveraging my skills and experience, driving business results, and continuously pursuing personal and professional development while supporting the achievement of organizational goals.
Overview
1
1
Language
18
18
years of professional experience
Work History
Deputy Manager (Business Development)
eTranzact International Plc.
02.2022 - Current
- Developed a sales pipeline aligned with organisation strategy by accurately forecasting and identifying potential sales opportunities.
- Identified partnership opportunities and analysed customer categories to retain existing users, convert inactive ones, maximise active users, and engage potential new users.
- Drive the marketing and adoption of our digital payment solutions.
- Strategizing and implementing strong alliances to drive sales and solutions usage.
- Maintained proactive communication with banks and merchants regarding future road maps and plans to support active customer base and profitability.
- Collaborated with operations and technology departments to streamline onboarding processes for new partners.
- Manage multiple internal and external stakeholders effectively in all phases of a project's life cycle.
- Prepare business requirement documents, product documents, strategic plans, presentations, and proposals to meet banks and merchants specifications.
- Continuously utilize data analytics on bank customer patterns to identify opportunities for product enhancements and quick wins that improve user engagement and value add.
- Generated reports to monitor the progress of managed products and analysed these reports in relation to historical trends and market capacities.
Relationship Manager (Team Lead)
Prima Microfinance Bank Ltd
05.2019 - 02.2022
- Developed strategies and operational plans for meeting team objectives and monthly targets.
- Ensured individual target fulfilment and PAR less than 3% monthly.
- Maintained and updated account records to ensure accuracy and compliance with financial policies..
- Created and managed loan portfolio, ensuring alignment with customer needs and financial goals.
- Analyze applicant's financial status, credit, and property evaluations to determine feasibility of granting loans.
- Approve loans within specified limits and refer loan applications outside those limits to management for approval.
- Review loan agreements to ensure that they are complete and accurate according to policy.
- Met with applicants to gather information for loan applications and address queries about the process.
- Explain various loan types and credit options to customers, detailing terms and conditions.
- Completed preparation of loan applications by gathering necessary documentation from applicants.
- Obtain and compile copies of loan applicant's credit histories, corporate financial statements, and other financial information.
- Maintain and update account records to ensure accuracy and compliance with financial policies.
- Monitor all borrowing Formal accounts and promptly engage on accounts not following the transaction dynamics.
- Assisted in conducting market intelligence and generation of marketing leads to Formal sector.
Business Development Officer
Rifosons Nigeria Limited.
04.2016 - 05.2019
- Effectively manage stakeholder relationships and ensure business continuity.
- Marketed lamps to existing and potential clients, enhancing product visibility and customer engagement.
- Prepared quotations and produced official documents to support business operations.
- Conducted safety and risk audits for companies to identify compliance and improvement areas.
- Provided and maintained safety systems to enhance workplace safety standards.
- Assure project activities comply with agreed method statements and risk assessments.
- Designing electrical lighting for different locations in a Nestle factory lighting project at Agbara and various companies using the DIALux 4.13 software.
Van Sales Executive
Dozzy Oil & Gas Limited.
Lagos
07.2014 - 03.2016
- Managing orders, closing sales and securing margin targets for the company.
- Developed influential relationships with customers at all levels and created strategies to secure profitable business.
- Ensured customer satisfaction through consistent communication and support.
- Assessed and identified customer needs to tailor solutions effectively.
- Maintained knowledge of marketing trends, customer requirements, competitor actions, and customer base to inform sales strategies.
- Develop marketing, sales and strategic business plans.
- Managed loading and offloading of products, ensuring timely deliveries to customers.
- Solving business problems through a conclusive approach.
Business Development Executive
Resort Savings & Loans Plc. (Mortgage Bank)
Lagos
02.2013 - 06.2014
- Developed deposit, loan, and merchant business for targeted small to medium-sized businesses, driving customer acquisition.
- Promoted and sold financial products and services to enhance customer financial well-being.
- Helping customers with loans and mortgage applications.
- Provided exceptional customer relations and services while ensuring strict adherence to bank policies and procedures.
- Responded to customer enquiries, providing accurate information and assistance.
- Processing cheque, cash and direct debit payment and withdrawals.
- Display and market properties to possible buyers.
- Conveying clients for site visits.
L T/ Customer care Officer
TOOL Dynamic Investment Ltd. (Electronic Company)
Lagos
11.2011 - 01.2013
- Managed customer phone inquiries to address concerns and deliver exceptional service, enhancing customer satisfaction.
- Provided support through procedural documentation and relevant reports to facilitate smooth operations.
- Recorded product names and prices in inventory management system to ensure accurate tracking and availability.
- Purchasing products for the company from importers and delivery of purchased products by customers to their various residences.
- Installing and configuring computer hardware operating systems and applications for the company.
- Monitoring and maintaining computer systems and networks.
- Diagnosed and repaired computer hardware issues to ensure optimal performance.
- Ensure computer hardware is safe & complies with health and safety legislation.
Sales / L T Support Officer
Musa Motors (Auto Dealer)
Owerri
10.2009 - 10.2011
- Managed and motivated team to drive sales growth and enhance operational efficiency.
- Analyzing sales figures and forecasting future sales.
- Work with our marketing team to grow our customer base.
- Using information technology to record sales figures, for data analysis and forward planning.
- Collaborate with our Sales Manager to offer attractive deals on used vehicles to interested customers.
- Develop an in-depth understanding of our current car inventory and use that knowledge to encourage customers to make a purchase.
- Work with the Finance Manager to develop sales agreements that benefit the company as well as the customer.
- Handled sales transactions to support team efforts..
- Ensuring standards for quality customer service and health and safety are met.
- Provided exceptional customer care service to new and existing customers, fostering long-term relationships.
- Assist in setting up the sales lot on the showroom floor for promotions and to put new models on display.
- Promoting the organization locally by liaising with local newspapers and the community in general.
- Developed targeted outreach strategies to engage corporate organisations and individuals with tailored vehicle solutions.
- Diagnosing and solving hardware/software faults.
- Testing and evaluating new technology.
- Troubleshooting system and network problems.
National Youth Service Corps
The Senate, Federal Republic of Nigeria, National Assembly (NASS), Abuja. (Committee on Capital Market)
Abuja
08.2008 - 09.2009
- Coordinated appointment scheduling with committee clerk for upcoming meetings with Senator.
- Maintained operational systems to ensure readiness for user access.
- Recorded minutes and managed correspondence through memos.
Education
N. Y. S. C. Certificate. -
National Youths Service Corps
Abuja, F.C.T.01-2009
B. Tech. - Computer Science
Federal University of Technology
Owerri, Imo State01-2008
National Examination Council and WASSCE O' Level -
Command Day Secondary School
Ikeja, Lagos State01-2002
First School Leaving Certificate -
Camp David School
Ogba, Lagos state01-1996
Skills
- Digital payment integration
- Technical troubleshooting
- System management and repair
- Extensive knowledge of Windows Server/ Operating Systems
- Microsoft Office proficiency
- Digital marketing tools
- Business presentation
- Ability to learn quickly, master new concepts, skills and practices
- Efficient under pressure
- Self-motivated and driven
- Customer care
- Teamwork and attention to detail
BIODATA
Languages: English, Igbo and Yoruba Languages
Websites, Portfolios, Profiles
https://www.linkedin.com/in/benjamin-obasi-2088bb89/
REFERENCES
Available on request.
LEISURE /INTERESTS
Travelling, Reading, meeting people, driving, working on Computers, visiting the Gym and listening to Music.
PROFESSIONAL QUALIFICATION
Certificate of Merit. 2002 - 2007 Association of Mathematics and Computer Science students
Awards
Certificate of Merit. 2002 - 2007 Association of Mathematics and Computer Science students
STRENGTH
Good and fast learning abilities, excellent communication skills, Detail oriented, Effective Team player, multi-tasking and leadership abilities, Ability to work with little or no supervision and Good analytical abilities.
Timeline
Deputy Manager (Business Development)
eTranzact International Plc.
02.2022 - Current
Relationship Manager (Team Lead)
Prima Microfinance Bank Ltd
05.2019 - 02.2022
Business Development Officer
Rifosons Nigeria Limited.
04.2016 - 05.2019
Van Sales Executive
Dozzy Oil & Gas Limited.
07.2014 - 03.2016
Business Development Executive
Resort Savings & Loans Plc. (Mortgage Bank)
02.2013 - 06.2014
L T/ Customer care Officer
TOOL Dynamic Investment Ltd. (Electronic Company)
11.2011 - 01.2013
Sales / L T Support Officer
Musa Motors (Auto Dealer)
10.2009 - 10.2011
National Youth Service Corps
The Senate, Federal Republic of Nigeria, National Assembly (NASS), Abuja. (Committee on Capital Market)
08.2008 - 09.2009
N. Y. S. C. Certificate. -
National Youths Service Corps
B. Tech. - Computer Science
Federal University of Technology
National Examination Council and WASSCE O' Level -
Command Day Secondary School
First School Leaving Certificate -
Camp David School