CHIEDOZIEM ERUGO
Port Harcourt,NI
Summary
Skilled professional adept at defining and documenting business improvement requirements, managing change processes, and driving the adoption of process changes. Proficient in business analysis, project management, requirement management, stakeholder management, and process improvement, along with relevant software/tools.
Overview
10
10
years of professional experience
1
1
Certification
Work History
T Business Analyst
Almond Media Ltd
09.2022 - Current
- Defined business needs and project scope by facilitating requirements-gathering workshops and engaging all stakeholders
- Validated and prioritized requirements using MoSCoW to ensure that business-critical reports are signed off and successfully delivered
- Ensured project deliverables were met by liaising directly with key stakeholders and developing good relationships
- Conducted interviews with key business users to collect information on processes and user requirements
- Documented user story, and acceptance criteria, identified high level, low-level requirements, and ensure it's clearly understood by stakeholders and project team, to refine requirements before user acceptance testing
- Presented mock-ups, creating wireframe diagrams, and UML activity diagrams using draw.io, Visio and PowerPoint
- Created software solutions with cross-functional design teams to significantly improve overall functionality and performance
- Maintained appropriate systems used for effective planning and scheduling proactively, while monitoring and reporting on project controls and progress on Jira and Trello
- Supported technical team during design and system demonstrations, ensuring it is built to deliver agreed requirements, and outputs aligned with documentation for efficient project delivery
- Achieved project milestones and deliverables with team of 15+ analysts, internal and external stakeholders
- Provided post-implementation support as required to hand over to business-as-usual-in-house support and processes
- Improved business direction by prioritizing customers and implementing changes based on collected feedback
- Surveyed clients to ascertain requirements and expectations for product
- Demonstrated leadership skills in managing projects from concept to completion
Base Engineer
G.O.S.L Nigeria Limited
01.2022 - 09.2022
- Developed and documented Gap analysis by mapping As-Is and To-Be process maps highlighting identified risks and issues and their mitigations
- Led business process improvement and achieved 30% increase in quality by determining systems required to implement solutions and applying lean methods to reduce waste
- Achieved 25% increase in OEE in Q1 2022 by creating and maintaining standard operating procedures governing system functions and features
- Defined and documented business requirements by conducting interviews with stakeholders, facilitating workshops and JAD sessions
- Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes
- Organized and coordinated training of staff on new processes and achieved 100% adoption of changes
- Worked flexible hours across night, weekend and holiday shifts
- Excellent communication skills, both verbal and written
Survey Project Manager
Pisces Offshore Limited
06.2021 - 12.2021
- Spearheaded operations strategies, set priorities, and executed project in 7-person Engineering/ Survey team
- Maintained relationships with clients and other project teams to ensure effective collaboration on project
- Updated RAID log to identify, manage and recommended action to mitigate risk while escalating as appropriate
- Ensured project deadlines were met without sacrificing standards and achieved zero ‘0’ safety incidents on project
- Maintained clear communication with precise technical writing, documenting and informing critical processes
- Participated in team projects, demonstrating an ability to work collaboratively and effectively
- Developed and maintained courteous and effective working relationships
IT Business Analyst / Project Manager
CE Homes Services
08.2019 - 06.2021
- Collaborated with cross-functional teams to translate business requirements into user stories on agile projects
- Provided required documentation including UAT plan, User Stories and Scope matrix
- Managed Backlog and prioritized user stories for each release
- Interacted with internal customers to understand business needs and translate them into requirements and project scope
- Applied problem-solving skills to analyze and resolve business operations and goal-achievement issues
- Sped up project delivery by 20%
- Drove end-to-end business and technical solutions by coordinating various phases of software development life cycles (SDLC)
- Conducted client survey to ascertain requirements and expectations for products gained 40% increase in client rating
- Enhanced quality of developed IT solutions and deliver services with ‘0’ rework by conducting effective User Acceptance Tests
- Coordinated material procurement and required services for projects within budget requirements
- Provided detailed project status updates to stakeholders and executive management
Technical Project Manager
Watergate Technical Services Limited
09.2013 - 08.2019
- Planned, scheduled, executed, and managed several oil and gas waterfall and hybrid projects successfully
- Technical liaison, supporting engineering, management, procurement, marketing, and quality assurance
- Facilitated teams through application of SDLC methodologies to deliver project goals
- Contributed to innovation, product/process development and sustainability and achieved 25% increase in process efficiency
- Obtained recognition in the first gas gathering and compression platform in west Africa for delivering survey positioning scope precisely when needed
Education
Bachelor of Engineering (B.Eng - Electrical Electronics Engineering
University of Port Harcourt
Port Harcourt, RI2012
Skills
- Business Modeling
- Project Management
- User Acceptance Testing (UAT)
- Business Recovery and Sustainability
- Process Optimization
- SWOT Analysis
- Integrated Reporting Information System (IRIS)
- Microsoft Office Suite
- Business Requirements
- Forecasting and Planning
Accomplishments
- Lean Six Sigma Greenbelt – AIGPE
- Google Project Management – Google/Coursera
- Fundamental of Agile Project Management – Project Management Institute PMI
- Fundamentals of Waterfall Project Management – Project Management Institute PMI
- Business Analysis Masterclass – Udemy
- Agile Project Management – Google/Coursera
Timeline
T Business Analyst
Almond Media Ltd
09.2022 - Current
Base Engineer
G.O.S.L Nigeria Limited
01.2022 - 09.2022
Survey Project Manager
Pisces Offshore Limited
06.2021 - 12.2021
IT Business Analyst / Project Manager
CE Homes Services
08.2019 - 06.2021
Technical Project Manager
Watergate Technical Services Limited
09.2013 - 08.2019
Bachelor of Engineering (B.Eng - Electrical Electronics Engineering
University of Port Harcourt
Similar Profiles
Agatha OnokpasaAgatha Onokpasa
IT Business Analyst at Almond Media LtdIT Business Analyst at Almond Media Ltd
Maureen Maurice InyangMaureen Maurice Inyang
Remote Project Manager/Scrum master at Almond Media LtdRemote Project Manager/Scrum master at Almond Media Ltd
Andrew OdauduAndrew Odaudu
Project Manager (Contract) at Almond Media LimitedProject Manager (Contract) at Almond Media Limited