CHIDIOGO FRANCES AGUDOSI
Summary
A People Operations leader with a proven track record in HR management and a strong background in various industries, including Entertainment Production, Maritime, and Technology.
Skilled in fostering inclusive cultures, optimizing HR processes, and enhancing employee engagement. Adept at aligning HR strategies with organizational goals, developing innovative programs, and driving continuous improvement.
Passionate about mentoring and committed to lifelong learning. Eager to contribute expertise and enthusiasm to drive the company's mission forward.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Head, People Operations
MVXchange Limited
04.2022 - Current
- Develop and implement human resources strategies aligned with organizational objectives, focusing on talent acquisition, retention, and development
- Worked well in a team setting, providing support and guidance.
- Lead a team responsible for all aspects of HR operations, including recruitment, onboarding, training, performance management, and employee relations
- Collaborate with department heads to identify staffing needs and ensure workforce planning aligns with business goals
- Implement innovative HR programs and initiatives to enhance employee engagement, improve workplace culture, and promote diversity and inclusion
- Oversee compensation and benefits programs to attract and retain top talent while ensuring competitive positioning in the market
- Spearheaded employee development and training programs to foster continuous learning and skill development
- Drive HR analytics and reporting to provide insights for informed decision-making and continuous improvement
- Manage employee relations issues, conflict resolution, and compliance with employment laws and regulations
- Champion initiatives for employee wellness, work-life balance, and community engagement.
Human Resource Coordinator
Inland Containers Nigeria Limited
04.2021 - 03.2022
- Drives and oversees all organization development/change interventions/programs designed to create an organization climate and culture that is focused on increased employee satisfaction/motivation and thus increased productivity and individual/team performance
- Oversees the recruitment and selection process to ensure that the organization is adequately staffed by qualified and highly motivated personnel
- Establishes appropriate human resources management systems i.e
- Induction and orientation, performance management, training/learning and development, compensation, exit management, retirement, employee relations, etc
- Drive communication, awareness, and understanding of the company's mission, vision, and values through various initiatives
- Ensure up-to-date job descriptions for all roles and organizational reporting structure
- Ensure timely and accurate payroll processing and salary disbursement organization-wide
- Develops, updates, and implements appropriate HR operations strategies, policies, and processes that ensure the delivery of business goals and objectives
- Develops effective working relationships with Senior Management Team and Managers to ensure the delivery of HR plans to support the achievement of business areas and HR strategies
- Prepares and implements an annual budget and plan for the HR department
- Drives the definition of corporate culture and values
- Advice management on employee-related issues
- Develops and implements programs to facilitate the implementation of defined corporate culture and values
- Coordinates the design and implementation of staff training and development strategies and plans to ensure identified needs are addressed with suitable training interventions
- Leads and directs the HR team to deliver appropriate and efficient customer-focused service across the HR value chain
- Oversees the management of the Company's human resource information management systems
- Conduct employee satisfaction and engagement surveys.
Human Resources (Assistant Manager)
Inland Containers Nigeria Limited
04.2018 - 03.2021
- Administer payroll, compensation, and benefits, ensuring accuracy and compliance with regulations.
- Coordinate implementation of the performance management system, providing training to staff on tools and processes.
- Manage training programs, from material production to post-training assessments, with a focus on continuous improvement.
- Develop candidate pools through diverse sourcing methods and assist in job analysis and evaluation.
- Oversee induction and orientation processes for new hires, managing probationary periods and confirmations.
- Manage workforce planning, deployment, and exits, conducting workforce profiling and reference checks.
- Communicate procedures for staff benefits and welfare schemes, ensuring clarity and understanding among employees.
- Collaborate with HR leadership to address payroll, benefits, and welfare issues, liaising with external service providers as needed.
- Facilitate resolution of employee grievances and assist in the development and implementation of rewards systems.
- Maintain personnel files and HR information database, ensuring data accuracy and availability for decision-making.
- Address employee queries on welfare and benefits, providing timely and accurate information.
- Prepare and submit monthly reports on HR operations activities and performance to departmental leadership. recruitment processes and maintained HR database.
Human Resource Officer
ASDIA Nigeria Ltd.
01.2016 - 01.2018
- Supported the Business as a Human Resources Generalist, where I ensure the smooth running of HR function
- Review and implement company policies and ensure staff adhere
- Ensure efficient Leave process management
- Responsible for monthly Payroll preparation and relevant statutory deductions
- Churn out weekly/monthly HR report for management's information and action
- Ensure all logistics required for successful training execution is in place
- Carry out on-boarding activities for new staff; like: Orientation, Assigning a Buddy to the new staff, etc
- Ensure staff files are up-to-date (Change in address, next of kin, Change of name etc.), to facilitate standard records keeping management
- Responsible for identifying Talent gaps, and filling where necessary
- Develop job profiles, reviews candidate application forms, short-lists qualified candidates for interviews, in partnership with the hiring manager, conducts interviews and manages the entire interview process
- Advertises job vacancies on the company website, job boards, LinkedIn, and Social media, in order to attract qualified talents to apply
- Designs and deploys relevant Assessment tools to determine candidates (middle level) suitability for open vacancies; like Competency Based Interview
- Responsible for supporting the evaluation of employees Performance over a period of time, against Business goals per time
- In conjunction with line managers, identifies employees' knowledge gaps, and recommends relevant training interventions to bridge those gaps.
Human Resource Consultant
Hisglow Consult
10.2015 - 05.2016
- Supported the Business by building a talent pool of candidates in order to exceed the expectation of our clients, as it related to their talent needs
- Anchor assessment sessions for candidates being considered for open roles.
- Designed and delivered client-specific benefit presentations for open enrollment and new hire orientations.
- Assisted with writing job postings and job descriptions for boards.
- Administered employee benefits programs and assisted with open enrollment.
Education
Bachelor of Arts - Sociology and Social Work
Kwame Nkrumah University of Science And Technology
Kumasi, Ghana01.2015
OND Degree - Law
University of Jos
Jos, Plateau State, Nigeria01.2008
Skills
- People Operations
- Employee Engagement
- Labor and Employment Law
- Human Capital Management
- Culture Change
- Strategic Human Resource Planning
- Communication
- Team Leadership
- Emotional Intelligence
- Problem-Solving
- Organization and Time Management
- Decision-Making
Certification
- Chartered Institute of Personnel Management (ACIPM)
- Emotional intelligence certified professional (EICP)
Affiliations
- Member - Chartered Institute of Personnel Management
- Member - Network of Human Resource Professionals
Timeline
Head, People Operations
MVXchange Limited
04.2022 - Current
Human Resource Coordinator
Inland Containers Nigeria Limited
04.2021 - 03.2022
Human Resources (Assistant Manager)
Inland Containers Nigeria Limited
04.2018 - 03.2021
Human Resource Officer
ASDIA Nigeria Ltd.
01.2016 - 01.2018
Human Resource Consultant
Hisglow Consult
10.2015 - 05.2016
Bachelor of Arts - Sociology and Social Work
Kwame Nkrumah University of Science And Technology
OND Degree - Law
University of Jos
Similar Profiles
Mayank PareekMayank Pareek
Sap Hana Module User, Oracle ERP User at Adarsh Marketing, Asian Paints Limited ,Berger Paints India Limited, JSW Paints Private LimitedSap Hana Module User, Oracle ERP User at Adarsh Marketing, Asian Paints Limited ,Berger Paints India Limited, JSW Paints Private Limited
KOJO HASTINGSKOJO HASTINGS
CEO at Genelec Capital Limited, Genelec Support Services Limited•Genelec Infrastructure Development Services Limited•Zenith Hygiene Systems Ghana LimitedCEO at Genelec Capital Limited, Genelec Support Services Limited•Genelec Infrastructure Development Services Limited•Zenith Hygiene Systems Ghana Limited
Abhishek NigamAbhishek Nigam
Territory Manager at Navneet Toptech Limited /Navneet Education LimitedTerritory Manager at Navneet Toptech Limited /Navneet Education Limited