Summary
Education
Skills
Experience
Dates - Training Completion
Process
Services Offered
Timeline
Generic

Chidinma Anyanwu

Owerri

Summary

Enthusiastic learner who genuinely wants to develop the necessary skills and qualities to have successful career future.

I’ve always enjoyed problem-solving and assisting people, which naturally drew me to customer

support and virtual assistance. Even though I’m new to the field, I understand the importance of patience, clear communication, and professionalism when dealing with clients or customers. I’m excited to grow my skills in:

Responding to customer inquiries via email, chat, or phone.

Managing basic administrative tasks (scheduling, data entry, email management).

Learning CRM tools (like Zendesk, Freshdesk, or HubSpot).

Assisting with social media or content organization.

My Strengths.

Fast Learner – I may be inexperienced, but I’m highly motivated to adapt and improve.

Strong Communication – I can convey information clearly and professionally.

Problem-Solving Mindset – I enjoy finding solutions and helping others.

Tech-Savvy – I’m comfortable with digital tools and eager to master new software.

Detail-oriented professional with a strong commitment to organization and task management, consistently delivering high-quality results. Proven ability to streamline processes and enhance efficiency through meticulous attention to detail. Core competencies include project coordination, time management, and effective communication. Aiming to leverage these skills to contribute to a dynamic team environment.

What I’m Looking For

Dedicated professional seeking hands-on experience and mentorship in a collaborative team environment. Proven ability to handle customer concerns, manage appointments, and support daily operations effectively. Committed to contributing positively while developing skills in customer service and operational management.

Education

Certificate of Technical Studies - Information Technology

DIGITAL WITCH SUPPORT|COUSERA
Online Class

Skills

  • Email management
  • Organize and prioritize emails for quick responses, filter spam, and draft professional replies
  • Calendar scheduling
  • Manage and optimize calendars, set reminders, and coordinate meetings across time zones

Experience

None, Completed various training programs and engaged in personal projects and volunteer work.

Dates - Training Completion

MM/DD/YY

Process

  • 1, Discovery Call - Understand your needs and workflow.
  • 2, Onboarding - Set up tools (Gmail, Google Calendar, etc.) and permissions.
  • 3, Execution - Manage emails, schedule appointments, and keep you updated.
  • 4, Feedback & Adjustments - Ensure the system works perfectly for you.

Services Offered

Inbox organization & filtering, Drafting & responding to emails, Setting up email automation (out-of-office, templates), Appointment scheduling & reminders, Meeting coordination (Zoom, Google Meet, etc.), Time zone management

Timeline

Certificate of Technical Studies - Information Technology

DIGITAL WITCH SUPPORT|COUSERA
Chidinma Anyanwu