Chidinma Amadi
IT Support, Monitoring And Control
Uyo,Akwa Ibon
Summary
An enthusiastic IT Personnel eager to contribute to team success through hard work, attention to detail and excellent organisational skills. Having a clear understanding of planning, monitoring, controlling and execution of projects with training in project management. Being motivated to learn, grow and excel a fulfilling career as part of a productive workforce team.
Overview
13
13
years of post-secondary education
10
10
years of professional experience
Work History
Assistant Technical Officer
Julius Berger Nigeria PLC.
Uyo, Akwa Ibon
05.2013 - 02.2020
- Oversees, support, install and maintenance of Extra Low Voltage devices in multi-billion dollar Government house complex and Ultramodern Godswill Akpabio International Stadium complex.
- Ensure workstations (IP Phones, Laptops, Desktops and Servers), Projectors Operating Systems and workstations related software is functioning properly.
- Implemented and managed wireless devices, multi-site network infrastructure, business intelligence development and implementation.
- Played key role in on-going network design, reevaluation and optimisation to keep pace with company growth.
- Oversaw development and implementation of improvements to support and network operations.
- Performance reports and general in-house reporting, monitoring performance task.
- Control of suppliers, subcontractors and associated logistics.
- Provided on-site and off-site network support to over 100 staff, non staff and Residents in Uyo Government House.
- Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to client's vision, mission and purpose.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Analysed architecture design, scoping, implementation, testing and deployment needs to define project requirements.
- Coordinated IT projects, including defining scope, managing milestones and maintaining strong relationships with all stakeholders.
Administrative Manager
Infeneon Security Limited
Ikeja, Lagos
09.2012 - 04.2013
- Full time job that was supposed to open new branch in Akwa Ibom state, was responsible for relocation and logistics.
- Working minimum of 12hours six days per week; Responsibilities include;
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Managing, supervising and organising day to day running of organisation.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
- Ensuring proper feedback is gotten from client to keep records on how well company and its products are faring for proper maintenance.
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
Adminstrative Staff/Marketer
Shalom Kliffon Secondary School Lagos
Ayobo, Lagos
11.2011 - 09.2012
- As volunteer working a total of 10 hours five days per week; Responsibilities include:.
- Managing, supervising and organising day to day running of school programs and organising events for students, like inter house sport and field trips.
- Planned marketing initiatives and leveraged referral network to promote business development.
- Increased brand awareness by developing technical and non-technical marketing collateral and presentations, public relations campaigns, articles and newsletters.
- Organising Examinations for new students and getting new Primary schools to partner with our school.
- Ensure proper delivery of admission letter and follow up on pupil’s parent and partners.
- Taught computer education for 9 hours per week.
Corps Member
Ministry Of Culture & Tourism State Secretariat, Akwa Ibom
NYSC TOURISM OFFICER; Corp Member
Uyo, Akwa Ibon
11.2010 - 10.2011
- This was full time job, worked 7 hours five days per week; Responsibilities include;
- Attending seminars and meeting for enhancement of tourism in Akwa Ibom state.
- Involved in 2010/2011 elections as Adhoc INEC Staff.
- Registered over 1000 people to get their voter’s card and also supervised and conducted of 2011 elections in two villages in Uyo, Akwa Ibom State.
- Helped individuals build life skills and better support local community.
- Received and routed business correspondence to correct departments and staff members.
- Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Sorted and distributed mail correspondence between departments and personnel, including parcel packaging, preparation and efficient shipping.
Industrial Attaché Student
Monacom Telecommunication Limited
Victoria Island, Lagos
05.2007 - 08.2007
- Responsibilities include;
- Performed maintaining outstanding attendance record, consistently arriving to work ready to start immediately.
- Worked as IT Helpdesk personnel of the Network operation center, logging phone calls from clients resolving software and hardware problems that could be resolved over the phone and assigning maintenance jobs to co-worker and recording reports and delivery.
- Installing operating systems, troubleshooting and maintaining hardware systems (C.P.U, monitors and system units) Provide remote access/VPN support Stabiliser and track the utilisation and movement of the company’s IT equipment and troubleshooting client internet problems.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Worked with data/voice customers to understand needs and provide excellent service.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Worked flexible hours; night, weekend, and holiday shifts.
Industrial Attaché Student
Babcock University
Ilishan, Ogun
05.2006 - 08.2006
- Responsibilities include;
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Worked as IT Helpdesk personnel in the ICT Unit, logging phone calls from clients, resolving software and hardware problems that could be resolved over the phone and assigning maintenance jobs to co-worker and recording reports and delivery on the assigned jobs.
- Installing software applications, troubleshooting drivers, crimping cables, maintaining a stable network communication within the school environment, setting up and configuring adhoc and permanent networks.
- Coupling and troubleshooting system units.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used coordination and planning skills to achieve results according to schedule.
- Carried out day-day-day duties accurately and efficiently.
- Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
- Worked flexible hours; night, weekend, and holiday shifts.
Education
Bachelor of Science - Computer Science (Technology}
Babcock University
Ilishan, Ogun 08.2005 - 06.2010
High School Diploma -
Great Grace Private School
Ipaja-Ayobo, Lagos 09.2001 - 06.2004
JSSCE And JNECO - Junior High Education
Redeemer’s High School(Solomon’s Porch)
Redemption Camp, Lagos – Ibadan Expressway 09.1998 - 07.2001
First School Leaving Certificate - Primary Education
Kliffon Nursery & Primary School
Mushin, Lagos 05.1996 - 07.1998
Skills
Software Proficiency in Microsoft applications
Window 97, 98, 2000, vista, 7, 8 and 10
Configure switches and routers, Install and maintain work-based softwareWorkstation hardware Installation, Management/Maintenance
Network Systems Installation Management/Maintenance
Inter-Personnel Skills
Project ManagementOff-Site/On-Site Support
Written Communication
Interdepartmental Alignment
Voice/Data Network Support Maintenance
Requirements Analysis
Troubleshooting Management
Timeline
Assistant Technical Officer
Julius Berger Nigeria PLC.
05.2013 - 02.2020
Administrative Manager
Infeneon Security Limited
09.2012 - 04.2013
Adminstrative Staff/Marketer
Shalom Kliffon Secondary School Lagos
11.2011 - 09.2012
Corps Member
Ministry Of Culture & Tourism State Secretariat, Akwa Ibom
NYSC TOURISM OFFICER; Corp Member
11.2010 - 10.2011
Industrial Attaché Student
Monacom Telecommunication Limited
05.2007 - 08.2007
Industrial Attaché Student
Babcock University
05.2006 - 08.2006
Bachelor of Science - Computer Science (Technology}
Babcock University
08.2005 - 06.2010
High School Diploma -
Great Grace Private School
09.2001 - 06.2004
JSSCE And JNECO - Junior High Education
Redeemer’s High School(Solomon’s Porch)
09.1998 - 07.2001
First School Leaving Certificate - Primary Education
Kliffon Nursery & Primary School
05.1996 - 07.1998