Summary

Overview

Work History

Education

Skills

Certification

Additional Information

REFERENCES

Timeline

Chidimma Nzewi

ABUJA

Summary

In this era of increased online activities in the fields of academics, business, banking and finance to mention a few, it is more pertinent now more than ever to be solidly grounded in one’s chosen specialty especially for a career driven individual like myself. I am always inspired to look out for problems and work out solutions appropriately as innovation has always been something I strive to achieve.

Computer Science is an ever evolving area and has become indispensable in today’s world. I want to be able to solve complex, challenging problems and proffer solutions where necessary.

I studied Information and Communication Technology for my Bachelor of Science degree and Computer Science for my Masters degree at the University of East London. I have held several part-time jobs and currently hold a full time job in the ICT department of the office of the Head of Civil Service of the Federation in Nigeria. I have been involved in the processes of creating Standard Operating Procedures (SOPs), ISO 9001-2015 certification, digitizing civil servants records by implementing an efficient database management system to mention but a few. I have also been opportuned to work with a team on harmonizing the Integrated Payroll and Personnel Information System (IPPIS).

Working here has tremendously helped me improve my interpersonal skills. I am able to work alone or as a team and under pressure. I have had practical knowledge of the course where I have been involved in both the software and hardware aspects.

My aspirations among other things are to create innovations and implement strategies that will see to the advancement of whatever organization I find myself in the future with the help of the skills and knowledge I will gain from continuous studies which would in turn give a boost to the department and organization as a whole. Given the ever increasing technological breakthroughs we see every day, I am fascinated to see what the future holds and I am currently equipping myself with a deep understanding of theories and emerging technologies that would enable me develop cutting edge solutions to address such challenges.

I visit the gym to keep fit once in a while and love to travel when an opportunity presents itself. I am a member of the Rotary club of Abuja, Wuse 2 and as such have undertaken lots of charity and humanitarian projects with my club members. I am a technology enthusiast, extremely creative and hardworking and would want to challenge myself. I hope to meet new people from different cultures while becoming more independent and being surrounded by people who I share the same interest with at my current workplace and life in general.

Overview

years of professional experience

Certification

Work History

Programme/System Analyst

OFFICE OF THE HEAD OF CIVIL SERVICE OF THE FEDERATION

Abuja

04.2018 - Current

Digitization of Civil Service employees’ records
Creation of Business Process (Standard Operating Procedure) for the civil service in partnership with African Initiative for Governance (AIG) and Secure Records Management Solutions
Updating of staff Integrated Personnel and Payroll Information System (IPPIS) records
Database Management
Email Administration
Participated in ISO 9001-2015 Certification process
LAN Testing
Workflow Automation
Enterprise Content Management.
Collaborated with upper management to drive strategy and implement new processes.
Investigated system issues and implemented resolutions to reduce downtime.
Installed system updates to address vulnerabilities and reduce security issues.
Performed system analysis, documentation, testing, implementation and user support for platform transitions.
Provided client support on system operation and troubleshooting.
Resolved or escalated problem tickets to resolve user issues.
Improved systems with addition of new features and infrastructure.
Optimized core processes to improve business performance and operational agility.

Industrial Trainee

Nigerian Communications Satellite, SIWES

ABUJA

06.2013 - 11.2013

Worked with a team to monitor NigcomSat 1R
Took part in the biometrics registration of members of a political party in Anambra state
Repaired, cleaned and maintained equipment.
Wrote reports and papers for various levels of technical users.
Updated internal data systems to aid senior managers in effective decision-making.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Worked closely with industrial professionals to expand upon acquired training with practical knowledge.

Marketing Executive

OVID Investments and Properties LTD

ABUJA

01.2009 - 12.2011

Worked under pressure in a fast moving and often stressful environment
Developed excellent interpersonal skills while dealing with clients and other members of staff
Successfully held the job down during University holidays balancing a heavy workload and ensuring a reliable income.
Identified target audiences and devised campaigns to match target demographics and optimize results.
Maintained complete database of files, contacts and project materials.
Worked with vendors to complete projects according to schedule and specifications.
Collaborated with developers, advertisers and production managers to market products and services.
Compiled product and customer data to generate informed profit projections.
Maintained reporting and developed actionable insights to continually improve branding efforts.

Personal Assistant

RESLARC Group Nigeria

ABUJA

12.2007 - 02.2008

Acquired new skills while working as part of a team
Sorted out project files and dealt with client enquiries.
Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
Maintained appropriate filing of personal and professional documentation.
Used discretion when handling confidential information.
Attended meetings, took notes and tracked action items.

Education

Master of Science - Computer Science

University of East London

London

06.2023

Bachelor of Science - Communication Technology

National Open University of Nigeria

Abuja

01.2015

WASSCE -

Queens College

Lagos, Nigeria

07.2002

Primary School Leaving Certificate -

Hefshiba Children Home School

Lagos, Nigeria

1996

Skills

Critical and Analytical Thinking
Teamwork and Time Management
Detail Oriented with Good Problem-Solving skills
Excellent Communication and Interpersonal Relation skills
Computer Application (MS Word, Excel, PowerPoint, Internet and Email)
Project Management
Member- Rotary Club of Abuja, Wuse 2
Computer Hardware Knowledge
VMware Experience

Administering Databases
Best Practices and Standards
User Acceptance Testing (UAT)
Google Drive
Organizational Change Management
Team Meetings
Data Collation
Train Users
UAT Support

Certification

Certificate of participation, ISO 9001 LEAD IMPLEMENTER - May, 2022

Certificate of participation, ISO 9001 LEAD AUDITOR - May, 2022

Certificate of completion, HUAWEI ICT for Change - May, 2022

Certificate of participation, Administrative principles, procedures and practices training workshop for staff of OHCSF- September, 2020.

Certificate of course completion, ICT capacity building and training: Web Design- April, 2019.

Certificate of Attendance and participation, The Rotary Foundation Seminar - September, 2018.

Certificate of Attendance and participation, Rotary club Membership Development Seminar - September, 2018.

Certificate of Membership, Rotary club of Abuja, Wuse 2 – December 2017 till date.

Certificate of Attendance, She Leads Africa Boost your Business with Facebook – July 2017.

Certificate of exemption, National Youth Service Corps - 2015.

Certificate of participation, Computer Awareness - May 2012.

Additional Information

SKILLS:

Critical and Analytical Thinking
Teamwork and Time Management
Detail Oriented with Good Problem-Solving skills
Excellent Communication and Interpersonal Relation skills
Computer Application (MS Word, Excel, PowerPoint, Internet and Email)

REFERENCES

Dr. Olugbenga Ojo

Professor

School of Education

National Open University of Nigeria

+2348034024688

olugbenga.ojo@gmail.com

Mr Adeniyi Dada

Head of Department, ICT

Office of the Head of Civil Service of the Federation

+2348059628276

adeniyi.dada@fedcs.gov.ng