CHIDI VICTOR NWAEFULU
Ibafo,Ogun State
Summary
Experienced account management and client relationship management professional. Demonstrates strong skills in customer service, negotiation, and improving service delivery. Dedicated to fostering customer relations and achieving business objectives through effective client engagement strategies.
Overview
16
16
years of professional experience
Work history
ACCOUNTS EXECUTIVE
Bedmate NIG.INT.ENT.Co.Limited
2022.01 - 2026.07
- Managed factory float to enable quick and seamless client delivery, improving service responsiveness.
- Reviewed and validated vendor payment documents for accuracy and completeness, minimising payment discrepancies.
- Ensured timely processing and disbursement of operational expenses, facilitating efficient budget management.
- Prepare final payroll for all Nigerian factory staff monthly remuneration.
- Collation of all payroll documents such as attendance, overproduction documents and sick leave papers for updating of payroll schedule.
- Processing of new staff documents and capturing same into payroll.
- Respond to issues from staff as it relates to all salary matters.
ACCOUNTS/ INVOICING OFFICER
KK Global Logistics Limited
2019.10 - 2021.10
- Invoice generation, submission and payments follow-up.
- Monitored clients' receivables to ensure timely collections. and ageing analysis.
- Identified changes in clients' payment patterns to minimise delayed payments.
- Collection, recording, collation and reconciliation of clients waybills.
- Handled daily petty cash disbursements to facilitate smooth operations., reimbursement and analysis.
ACCOUNTS OFFICER
Ray -Sam Elite Security/Safety Limited
2017.08 - 2017.12
- Tracked debtor's ledger to identify long and overdue debts, contacting clients for necessary payments.
- Validated invoices against services rendered and issued to clients, ensuring timely funds generation.
- Managed weekly processing of payments for police escorts to support event security.
- Monitored van fueling expenses bi-weekly to manage costs effectively.
ACCOUNTS/REMITTANCE OFFICER
RCCG, Glorious Area Headquarters
2014.07 - 2017.08
- Receive remittance payments from Parishes and issue receipts accordingly.
- Ensured timely remittance payments were made to Provincial Headquarters. for the Area to the Provincial Headquarters.
- Work out actual returns and rebate due each Parish in the Area.
- Maintained financial working files for all parishes, ensuring accurate record-keeping and compliance.
- Generated and collated monthly financial progress reports for parishes, providing insights for budgeting and planning.
ACCOUNTS OFFICER
Wetherheads Advertising Group
2015.03 - 2016.02
- Managed accounts receivable ledger and conducted daily reviews to ensure accuracy.
- Managed and reconciled aged debtors' accounts.
- Reconciled clients' account by matching payments against invoices.
- Raised invoices, contributing to consistent revenue flow for the company.
- Drastically reduced cases of returned invoices by constant invoice review.
- Fast-tracked invoice generation by developing purchase orders according to client specifications.
CREDIT CONTROL OFFICER
Astral Waters Limited
2010.06 - 2014.06
- Recovered significant outstanding debt, contributing to increased revenue.
- Reduced company debt profile by monitoring debtors analysis.
- Coordinated proactive customer follow-ups to facilitate prompt payments.
- Engaged in reconciliation of customer statements of accounts.
- Compiled detailed weekly reports analysing debt status for informed financial planning.
- Ensured accuracy of daily bank balances to support financial operations.
- Initiated invoice status as well as payment communication to vendors.
Education
BSc - Political Science, Public Administration
University of Benin
Nigeria 2001.04 - /2007
Senior School Certificate -
Anglican Grammar School
Ubulu-uku/Nigeria 2001.04 - /2002
Skills
- Account management
- Debt recovery
- Customer relations
- Client management
- Service delivery improvement
- Customer Service
- Negotiation strategies
Timeline
ACCOUNTS EXECUTIVE
Bedmate NIG.INT.ENT.Co.Limited
2022.01 - 2026.07
ACCOUNTS/ INVOICING OFFICER
KK Global Logistics Limited
2019.10 - 2021.10
ACCOUNTS OFFICER
Ray -Sam Elite Security/Safety Limited
2017.08 - 2017.12
ACCOUNTS OFFICER
Wetherheads Advertising Group
2015.03 - 2016.02
ACCOUNTS/REMITTANCE OFFICER
RCCG, Glorious Area Headquarters
2014.07 - 2017.08
CREDIT CONTROL OFFICER
Astral Waters Limited
2010.06 - 2014.06
BSc - Political Science, Public Administration
University of Benin
2001.04 - /2007
Senior School Certificate -
Anglican Grammar School
2001.04 - /2002