Work Preference
Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Accomplishments
Generic
Open To Work

Chidera Eluagu

Aba road,RI

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

SMS customer support Operations Intern

Work Type

Full TimePart TimeSeasonal Work

Location Preference

RemoteHybrid
Location: Aba road, RIRivers state, Nigeria
Open to relocation: Yes

Important To Me

Career advancementCompany CultureFlexible work hoursWork from home optionPaid time off4-day work week

Summary

Customer support professional focused on enhancing satisfaction and team collaboration. Resolved issues and delivered innovative solutions to improve service delivery. Analyzed results to inform decisions and conducted qualitative and quantitative research to refine creative writing skills.

Overview

1
1
Language
1
1
Certification
5
5
years of post-secondary education
3
3
years of professional experience

Work History

SMS customer support

National Health Insurance Scheme in MRS, Rivers.
Rivers state , Nigeria
02.2026 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Proposed ideas and solutions that improved team effectiveness and service outcomes.
  • Collaborated with team to meet project goals while addressing product and service-related issues.
  • Handled customer requests and answered questions to enhance overall satisfaction.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Operations Intern

NPDC
Benin, Nigeria
06.2023 - 12.2023
  • Assisted in daily operations by coordinating tasks among team members.
  • Supported inventory management by tracking stock levels and organizing supplies.
  • Participated in process improvement meetings to identify operational efficiencies.

Education

Bachelor of Science - Industrial Chemistry

Federal Universityof Petroleum Resources Effurun Delta State
Delta State , Nigeria
12.2019 - 12.2024

Skills

Customer support professional focused on enhancing satisfaction and team collaboration Resolved issues and delivered innovative solutions to improve service delivery Analyzed results to inform decisions and conducted qualitative and quantitative research to refine creative writing skills

  • Problem resolution

Customer support professional focused on enhancing satisfaction and team collaboration Resolved issues and delivered innovative solutions to improve service delivery Analyzed results to inform decisions and conducted qualitative and quantitative research to refine creative writing skills

Languages

English
First Language

Certification

B.Sc. Industrial chemistry “2nd class honours”

2025

Timeline

SMS customer support

National Health Insurance Scheme in MRS, Rivers.
02.2026 - Current

Operations Intern

NPDC
06.2023 - 12.2023

Bachelor of Science - Industrial Chemistry

Federal Universityof Petroleum Resources Effurun Delta State
12.2019 - 12.2024

Accomplishments

  • Produced a cobalt oxide graphitic carbon nitride nanocomposite and tested it in degrading phenol.• Carried out analysis such as UV spectroscopic analysis, x-ray diffraction,FTIR and SEM spectroscopic analysis during my final Research project in the university.
Chidera Eluagu