Chibuzo Ochiabuto

Setting & delivering on commercial objectives while providing measurable input to the terminal’s business strategy.

Tasked with making necessary improvements to existing systems, practices and approaches to meet customer needs & improve productivity.

Responsible for attracting and retaining shipping agencies, cargo customers and super agents as well as ensuring the development of a highly professional relationship to the various decision makers within these segments.

Clearly articulated the customer value proposition to secure growth and a profitable sales development.

Ensured thorough understanding of capabilities of competing terminals while ensuring that this is properly translated into the terminal’s Commercial Strategy.

Manage and maintain relationships with key accounts locally. Measure and communicate commercial results to management.

Assist when necessary in establishing or reviewing customs and other external procedures affecting port users.

• Responsible for the sale and distribution of Petroleum products to clients of various channels and industries.
• Performing market research to identify new business opportunities and engaging with top executives to establish strategies for pursuing those opportunities.
• Creating and improving business proposals for our existing and new clients while adhering to approved templates, company's policies and governing bodies.
• Managing the sales team comprising of 4 sales representatives, providing training and mentoring to improve their productivity while ensuring all sales representatives are equipped with high-quality and up-to-date support materials.
• Collating client orders, ensuring accurate and timely deliveries as well as collaborating with relevant departments to ensure efficient and improved processes at all times.
• Developing and maintaining information systems so as to gather, access and analyse relevant data used in reporting and making business decisions.

• Responsible for the sale and distribution of various product lines which includes PMS, AGO, Lubricants, Bitumen and solar products to B2B customers.
• Improved customer service significantly while resolving any issues swiftly.
• Managed day to day administrative and logistic processes, expediting of scheduled deliveries.
• Interfaced with operations and supply teams towards lead time improvement.
• Responding to Request for Proposals / Tenders via various platforms, collating documentations and monitoring contracts/projects from start to finish.
• Facilitated contract agreements with customers and contractors, ensuring compliance and adequate notifications and clarifications as required.
• Monitoring of customer’s consumption patterns while keeping track of competitors’ activities and pricing for proper planning.