Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chibueze Daniel Ogor

Lagos

Summary

Dynamic Senior Technician with a proven track record at Mercury IT Distribution, excelling in troubleshooting and enhancing operational efficiency. Skilled in electrical systems and customer support, I developed training programs that improved onboarding processes and implemented quality control measures, driving significant improvements in workflow efficiency.

Overview

16
16
years of professional experience

Work History

Senior Technician

Mercury IT Distribution
Lagos, Nigeria
04.2017 - Current
  • Assisted in troubleshooting and repairing equipment to enhance operational efficiency.
  • Conducted routine maintenance checks to ensure equipment reliability and safety compliance.
  • Supported senior technicians in diagnosing technical issues using diagnostic tools and software.
  • Documented repair processes and maintenance activities for effective knowledge sharing.

Unity Manager

Leadway Assurance Company
Lagos, Nigeria
06.2015 - 07.2015
  • Led team in achieving operational targets, enhancing workflow efficiency.
  • Developed training programs for new staff, improving onboarding processes.
  • Implemented quality control measures, ensuring compliance with company standards.
  • Analyzed performance metrics to identify areas for process improvement.

Teacher

Federal Government College
Akwa Ibom, Nigeria
10.2012 - 10.2013
  • Developed and implemented engaging lesson plans aligned with curriculum standards.
  • Facilitated classroom discussions to enhance student understanding and participation.
  • Assessed student performance through various evaluation methods to track progress.
  • Collaborated with colleagues to design interdisciplinary projects that promote critical thinking.

Maintenance and Installation

Florida Power
06.2010 - 12.2010

Test running equipments, installation and maintenance of the equipments.

Industrial Training

New Home Appliances
Lagos, Nigeria
06.2010 - 12.2010
  • Developed training materials for new appliance technologies and operational procedures.
  • Conducted hands-on training sessions to enhance employee skills and product knowledge.
  • Assisted in assessing trainee performance and providing constructive feedback for improvement.
  • Collaborated with cross-functional teams to streamline training processes and improve efficiency.

Education

Diploma in Computer Software

Computer School
Lagos, Nigeria
07.2014

Bachelor of Science - Electrical Electronics Education

Enugu State University Of Science And Technology(ESUT)
Enugu State
12.2011

High School Diploma -

Comprehensive Secondary School
Delta State, Nigeria
07.2005

Elementary Education

Kanidinma Primary School
Delta State, Nigeria
07.1999

Skills

Customer support

Troubleshooting skills

Electrical systems

System installations

Timeline

Senior Technician

Mercury IT Distribution
04.2017 - Current

Unity Manager

Leadway Assurance Company
06.2015 - 07.2015

Teacher

Federal Government College
10.2012 - 10.2013

Maintenance and Installation

Florida Power
06.2010 - 12.2010

Industrial Training

New Home Appliances
06.2010 - 12.2010

Diploma in Computer Software

Computer School

Bachelor of Science - Electrical Electronics Education

Enugu State University Of Science And Technology(ESUT)

High School Diploma -

Comprehensive Secondary School

Elementary Education

Kanidinma Primary School
Chibueze Daniel Ogor