Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Chiamaka Treasure Okolo

Phase 3 Road 8, Akwaka Off Ken-int Street, Rumuodumaya.
Chiamaka Treasure Okolo

Summary

Youth Manager and Coach. With over 4 years of experience in youth program organization and management, Youth coaching and Project fund-raising.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Communicative and decisive with focus on improving and retaining efficiency in project delivery.

Overview

10
years of professional experience
1
Certification

Work History

Loveworld Incorporated
Portharcourt

Youth and Teens Manager
11.2018 - Current

Job overview

  • Partnered with businesses, schools and nonprofits to expand youth program outreach and impact.
  • Coordinated logistics for meals, transportation and program delivery.
  • Organized special events and activities to boost youth engagement and improve lives of at-risk children.
  • Monitored program performance and outcomes for successful delivery of services.
  • Developed and implemented training programs for staff.
  • Spearheaded fundraising efforts to support social and community service initiatives.
  • Analyzed trends and data to inform decision-making and program development.
  • Provided leadership, guidance and support to staff members.
  • Established and maintained relationships with key stakeholders.
  • Managed volunteer programs focused on providing community services to underserved populations.
  • Implemented strategies to increase public awareness of social and community service programs.
  • Conducted outreach activities to engage local stakeholders in programs.
  • Spearheaded job training and early employment programs for teenagers.
  • Conducted community workshops to promote different programs and educate public on available services.
  • Created and managed budgets, efficiently allocating resources for social and community service projects.

Loveworld Incorporated
Portharcourt

Office Manager
11.2018 - Current

Job overview

  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Managed office operations while scheduling appointments for department managers.
  • Maintained computer and physical filing systems.
  • Coordinated special projects and managed schedules.
  • Updated reports, managed accounts, and generated reports for company database.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Leveraged data and analytics to make informed decisions and drive business improvements.

Loveworld Incorporated
Portharcourt

Personal Secretary to the Director
11.2018 - Current

Job overview

  • Excellent communication skills, both verbal and written.
  • Paid attention to detail while completing assignments.
  • Developed and maintained courteous and effective working relationships.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Worked effectively in fast-paced environments.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.

Eldorado Cosmetics
Abuja

Cashier Team Lead
01.2014 - 12.2014

Job overview

  • Received and processed customer payments.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Increased customer loyalty and retention.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.
  • Communicated with customers and team members to solve problems.
  • Trained team members on cash register operation and cash handling.
  • Operated POS cash register and equipment to collect payments.
  • Resolved escalated customer disputes with special actions such as discounts.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Reconciled daily totals to maintain balanced and compliant ledgers.
  • Mentored new team members on sales software system operation.
  • Alleviated customer service needs with policy-appropriate solutions.
  • Maintained stock to meet expected customer demand.
  • Supervised cashiers to boost customer service levels, check accurate balance for transactions and promote smooth operations.

Brookside Properties
Lagos

Secretary Intern
08.2013 - 11.2013

Job overview

  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Drafted professional memos, letters, and marketing copy to support business objectives and growth.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Conducted research to assist with routine tasks and special projects.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Created and updated records and files to maintain document compliance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Screened visitors and issued badges to maintain safety and security.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Went on site and property monitoring with clients on behalf of company to help advice on purchase
  • Increased client base and loyalty through advertisement methods introduced

Education

University of Benin
Benin, Edo State, Nigeria

Bachelor Of Arts from History
10.2018

University Overview

Skills

  • Strategic Thinking
  • Ability to work in multidisciplinary/multinational teams
  • Adaptability to different environments
  • Proficient in Microsoft office
  • Conflict Resolution
  • Organizational Skills
  • Data Entry
  • Excellent Communication Skills (written and verbal)
  • Analytical Thinking
  • Research Skills
  • Database Management
  • Public Speaking
  • Writing/ Copywriting
  • Collaborative leadership skills
  • Program Development and Management

Certification

  • Copywriting, Bachelors of Copywriting

Timeline

Youth and Teens Manager
Loveworld Incorporated
11.2018 - Current
Office Manager
Loveworld Incorporated
11.2018 - Current
Personal Secretary to the Director
Loveworld Incorporated
11.2018 - Current
Cashier Team Lead
Eldorado Cosmetics
01.2014 - 12.2014
Secretary Intern
Brookside Properties
08.2013 - 11.2013
University of Benin
Bachelor Of Arts from History
  • Copywriting, Bachelors of Copywriting

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Chiamaka Treasure Okolo