CHIAMAKA PRUDENCE NWANNAM
Lagos
Summary
To grow within a global sales organization, starting as a Sales Development Representative and progressing into higher-impact sales roles through consistent performance and skill development.
Sales Development-focused professional with strong experience in outbound outreach, lead qualification, appointment setting, and CRM management for US-based and international teams. Proven ability to engage prospects via social media, email, and calls, convert leads into booked meetings, and support revenue growth. Remote-ready, highly organized, and results-driven.
Overview
3
3
years of professional experience
Work History
Sales Specialist / Social Media Outreach & Customer Engagement
Opulent Touch Services
07.2025 - 12.2025
- Conducted targeted outbound outreach via social media to generate qualified leads
- Managed DMs, comments, and inquiries, converting prospects into booked clients
- Followed up consistently to improve lead response and conversion rates
- Maintained CRM records and supported the sales pipeline
- Opulent Touch Services is a company based in Atlanta, GA, USA, specializing in sales and customer engagement.
Appointment Setter / Sales Specialist
Closers Academy
08.2025 - 10.2025
- Contacted prospects via calls, messages, and emails to book qualified appointments
- Pre-qualified leads based on interest and readiness
- Updated CRM records accurately and coordinated calendars with sales closers
- Improved show-up rates through timely reminders and follow-ups
- Closers Academy is a remote company located in North California, USA, focused on sales training and appointment setting.
Sales Specialist / Email Scheduler
Oxygen X Finance Company
08.2024 - 05.2025
- Generated and nurtured leads for financial products, converting prospects into customers
- Managed executive calendars, email scheduling, and client follow-ups
- Assisted clients with loan applications and documentation compliance
- Supported sales pipeline by tracking leads and updating CRM records
- Oxygen X Finance Company is a financial services provider based in Lagos, Nigeria.
Customer Support & Sales Specialist
Melcult Limited
11.2022 - 10.2024
- Delivered live chat, email, and phone support to customers
- Resolved tickets using Freshdesk and provided technical troubleshooting
- Identified sales opportunities during support interactions and escalated warm leads
- Melcult Limited is a customer support and sales company based in Nigeria.
Education
B.Sc. - Industrial Chemistry
Hezekiah University
NigeriaSkills
Lead Generation & Qualification
Personal Information
Availability: Fully remote (EMEA-friendly time zone)
Timeline
Appointment Setter / Sales Specialist
Closers Academy
08.2025 - 10.2025
Sales Specialist / Social Media Outreach & Customer Engagement
Opulent Touch Services
07.2025 - 12.2025
Sales Specialist / Email Scheduler
Oxygen X Finance Company
08.2024 - 05.2025
Customer Support & Sales Specialist
Melcult Limited
11.2022 - 10.2024
B.Sc. - Industrial Chemistry
Hezekiah University