Summary
Overview
Work History
Education
Skills
Languages
Bakingskills
Timeline
Generic

Chi S. Hon

Summary

An accomplished and highly skilled Manager with a diverse background in managing and running successful businesses, as well as providing consulting services, for over twenty years, within bakery management, real estate, and the managing of a garment factory, boasting an outstanding track record of excellence and success. A highly motivated and results-driven individual with excellent communication, leadership, and problem-solving skills, and a passion leading a team to delivering exceptional results.

Overview

21
21
years of professional experience

Work History

1.Customer Service Officer (Inbound and Outbound)

Make The Right Call
Hong Kong
08.2023 - Current

Daily handling of clients includes:

  • Danone
  • China Light Power.
  • LINK
  • Hysan Place.
  • SHKP - The Point
  • Zurich Insurance.
  • Inchcape Motors.
  • Ngong Ping 360 Emergency Hotline

B. HSBC 8/2023 - 5/12/2023.

  • Client: Premium Banking Account Hotline.

2. Bakery Brands in HK (June 2023 – Present)

  • Hastage B Bakery, Baker - Part time.
  • A-1 Bakery, Senior Supervisor, June 2023. Job Duty: Dough Making.

BUSINESS CONSULTANT

Business Consultant
Hong Kong
12.2021 - Current
  • Working with bakeries and cafes to build their businesses from conception to daily operations, and collaborating with clients to understand their needs while providing them with expert guidance on all aspects of bakery management, including design and construction, gaining permits and approvals, production planning, sales, and marketing.

SALES MANAGER

Bakery Product/ Equipment
Hong Kong, China
12.2023 - Current
  • Participated in negotiations with vendors regarding product purchases or contracts.
  • Created and presented monthly reports to management on sales performance.

Bakery Manager

Simply Splendid Bakery
01.2007 - Current
  • Managing the daily operations of the bakery including the staff management of 8 including bakers, sales staff, and support staff, to ensure optimal performance and adherence to company policies and procedures, as well as baking buns, cakes, loaves, and Chinese snacks from scratch and generating sales of US$1500-2500 a day
  • + Managing inventory and supplies to ensure that the bakery has adequate stock to meet demand
  • + Monitor quality control procedures to ensure that all baked goods meet the highest standards of quality
  • + Developing marketing strategies to increase sales and attract new customers, as well as maintaining good relationships with existing customers to ensure return custom

Realtor

01.2004 - Current
  • Client Relationship Management: Build and maintain strong relationships with clients to understand their real estate needs, and provide exceptional customer service.
  • Market Research and Analysis: Conduct market research to determine property values, rental rates, and market trends.
  • Marketing and Promotion: Develop and implement marketing strategies to promote properties for sale or for rent.
  • Contract Negotiation: Negotiate contracts and agreements on behalf of clients.
  • Transaction Coordination: Coordinate property inspections, appraisals, and other related activities with clients and third-party service providers.

PRODUCTION MANAGER

Production Manager
Hong Kong, China
12.2023 - Current
  • Assessed production schedules and orders to plan material requirements and worker activities.
  • Developed and implemented production schedules to ensure timely completion of projects.
  • Supervised maintenance activities for manufacturing machines and equipment.

Education

Hong Kong and Kowloon Chiu Chow School
01.1987

Skills

  • Proven problem-solving abilities
  • Ability to work independently and as part of a team
  • Baker & Bakery Management
  • Valid real estate broker license
  • People management
  • Recruitment activities
  • Strong attention to detail
  • Ability to multitask and prioritize workloads
  • Conflict resolution
  • Excellent written and verbal communication
  • Complaint handling
  • Health and Safety compliance

Languages

  • Cantonese
  • Mandarin
  • English

Bakingskills

  • Dough Making
  • Hong Kong Drinks i.e., HK Milk tea / coffee
  • Pastries i.e., Portuguese Egg tart / Hong Kong tarts
  • Cakes (baking and decoration)
  • Hong Kong Pineapple Bun topping
  • Bun fillings

Timeline

SALES MANAGER

Bakery Product/ Equipment
12.2023 - Current

PRODUCTION MANAGER

Production Manager
12.2023 - Current

1.Customer Service Officer (Inbound and Outbound)

Make The Right Call
08.2023 - Current

BUSINESS CONSULTANT

Business Consultant
12.2021 - Current

Bakery Manager

Simply Splendid Bakery
01.2007 - Current

Realtor

01.2004 - Current

Hong Kong and Kowloon Chiu Chow School
Chi S. Hon