Charles Udeh
Computer Engineer
Federal Capital Territory
Summary
Full-Service Computer Technician handles everything from PC onboarding through maintenance and repair to secure decommissioning services. Carefully protects sensitive data integrity. Holistic provider of exceptional PC repair and data management services.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Computer Technician
Saide Enterprise
FCT
01.2018 - Current
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
Social Media Manager
T Records
Lagos
01.2015 - 03.2019
- Designed and implemented social media strategies to align with business goals.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Analyzed and reported social media and online marketing campaign results.
- Increased customer engagement through social media.
- Created and implemented impactful strategies to increase company brand awareness and engagement.
- Developed relationships with influencers to grow reach of company and create wider visibility.
- Researched latest market trends and analyzed data to develop public relations strategies and tactics.
Education
Bachelor Of Science - Computer Engineering
University of Nigeria
Nsukka, Enugu State 03.2012 - 10.2016
Skills
PC decommission management
Virus and malware prevention
Network component installations
Technical Writing
PC refurbishment
Electronic record integrity
Search Engine Optimization
Web Security
Timeline
Computer Technician
Saide Enterprise
01.2018 - Current
Social Media Manager
T Records
01.2015 - 03.2019
Bachelor Of Science - Computer Engineering
University of Nigeria
03.2012 - 10.2016