Cecilia Chisara Onyekamezie
Summary
Dynamic retail professional with a proven track record at Leading Right Nig Ltd, excelling in customer engagement and inventory management. Adept at developing sales strategies and fostering strong customer relationships, I leverage effective communication and active listening to drive satisfaction and loyalty. Committed to enhancing the shopping experience through product knowledge and collaboration.
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
20
20
years of professional experience
Work History
Retail Sales person
Self
Lagos
03.2022 - 07.2025
- Resolved customer complaints swiftly to ensure satisfaction and loyalty.
- Provided product knowledge to customers to enhance their shopping experience.
- Assisted customers in selecting products based on their needs and preferences.
Salesperson
Leading Right Nig Ltd
Lagos
02.2005 - 09.2008
- Engaged customers to identify needs and recommend suitable products.
- Managed inventory levels to ensure product availability and minimize stockouts.
- Demonstrated product features and benefits to enhance customer understanding.
- Collaborated with team members to develop effective sales strategies.
Education
Certificate On Computer Training - Basic Computer
Federal Republic Of Nigeria And Better Life Initiative
Certificate Of Retail Sales Associate (Level 2) - Retail Sales Associate
Lagos State Employment Trust Fund (LSETF)
Trinity Secondary School
Lagos , Nigeria Bachelor of Science - Mass Communication
Caritas University
Lagos , Nigeria National Youth Service Corp (NYSC)
Skills
- Customer engagement
- Inventory management
- Sales strategy development
- Customer relationship management
- Team collaboration
- Effective communication
- Time management
- Active listening
- Microsoft applications proficiency
- Relationship selling
- Policy and procedure adherence
Languages
English
First Language
English
Advanced (C1)
C1
References
References available upon request.
Timeline
Retail Sales person
Self
03.2022 - 07.2025
Salesperson
Leading Right Nig Ltd
02.2005 - 09.2008
Certificate On Computer Training - Basic Computer
Federal Republic Of Nigeria And Better Life Initiative
Certificate Of Retail Sales Associate (Level 2) - Retail Sales Associate
Lagos State Employment Trust Fund (LSETF)
Trinity Secondary School
Bachelor of Science - Mass Communication
Caritas University
National Youth Service Corp (NYSC)