Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
CustomerServiceRepresentative

Catherine Ugbana

Content Creator
Enugu,Nigeria

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience
10
10
years of post-secondary education

Work History

SEO Content Writer

Freelancer
11.2019 - Current
  • Collaborated with team of writers and content marketing strategists to create copy promoting clients' SEO, sales and thought-leadership goals.
  • Strategized content based on Google Analytics data, geographical targeting and keyword planning.
  • Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
  • Managed stakeholder relationships to meet and exceed timing and budget goals.

Customer Service Representative

Izu Collins Global
, Enugu
08.2018 - 09.2019
  • Ensuring customers satisfaction and providing professional customer support.
  • Responding promptly to customers inquiry.
  • Communicating with customers and resolving customers complaints

Education

Bachelor of Science - Entrepreneurial Studies

Nnamdi Azikiwe University Awka
Anambra State, Nigeria
07.2013 - 07.2017

High School Diploma -

Queen Rosary College Onitsha
Anambra, Nigeria
09.2001 - 07.2007

Skills

Creative writing

Peer-to-peer work

Teamwork and Collaboration

Group and individual instruction

Educational assistance

Computer Operator

Hobbies

  • Socializing
  • Researching
  • Writing
  • Reading

Timeline

SEO Content Writer

Freelancer
11.2019 - Current

Customer Service Representative

Izu Collins Global
08.2018 - 09.2019

Bachelor of Science - Entrepreneurial Studies

Nnamdi Azikiwe University Awka
07.2013 - 07.2017

High School Diploma -

Queen Rosary College Onitsha
09.2001 - 07.2007
Catherine UgbanaContent Creator