CATHERINE NNEOMA OFOKE

Abakaliki, Ebonyi State,EB

Summary

Dedicated and efficient Virtual Assistant with over three years of experience providing high-quality administrative support and project management. Skilled in managing schedules, coordinating communications, and delivering exceptional customer service. Adept at using a range of software tools to improve efficiency and productivity

Overview

year of professional experience

Certification

Work History

Administrative Assistant

Vegas

01.2024 - 07.2024

Provided administrative support to the executive team, including document preparation and travel arrangements
Assisted in managing client relationships by maintaining accurate CRM records and following up on inquiries
Developed and maintained a digital filing system, enhancing document retrieval efficiency by 15%

Virtual assistant

Mandilas castles

01.2023 - 06.2024

Manage calendars and schedule meetings for multiple clients, ensuring efficient time management and prioritization
Oversee email correspondence, drafting responses, and filtering messages to streamline client communications
Conduct market research and compile data reports to support business strategy and decision-making
Coordinate social media activities, creating content calendars and engaging with audiences to enhance brand presence
Successfully implemented a new project management tool, improving task tracking and team collaboration by 67%

Education

Anatomy

Ebonyi State University

Skills

Administrative support
Calendar and email management
Customer service

Social media management
Project management

Certification

Certified Virtual Assistant (CVA), ALX Africa

Languages

English

Hobbies and Interests

Technology and Productivity Tools: Passionate about exploring the latest productivity tools and software that can enhance workflow efficiency and streamline administrative tasks.
Digital Communication: Enjoy staying updated on digital communication trends and platforms, which enables me to effectively manage virtual interactions and support remote teams.
Organization and Planning: Keen interest in organizing tasks, events, and schedules, leveraging various methodologies like time-blocking and priority setting to maximize productivity.
Social Media Trends: Enthusiastic about social media, staying informed about the latest trends, algorithms, and strategies to help clients maintain an engaging online presence.
Remote Work Advocacy: Interested in the dynamics of remote work environments, promoting best practices for virtual collaboration and communication.

Timeline