Catherine Adeyemi
Relationship Manager
Lagos,Lagos
Summary
Ambitious field marketing professional with experience in client acquisition and user growth through offline activations and grassroots campaigns. Skilled in sales support, customer onboarding, and community engagement across campuses, markets, events, and local touchpoints. Proven ability to drive user registration, activation, and engagement through physical outreach, partnerships, and referral initiatives. Strong communicator with a solid understanding of consumer behavior and field marketing strategies within the Nigerian market.
Overview
2
2
years of professional experience
2
2
Certifications
Work History
Relationship/ Account Manager
Wema Bank PLC
08.2023 - 12.2025
- Developing and executing strategies to promote brands, products and Services, and maximizing profits for the company.
- Worked cross-functionally with sales and active users.
- Built and maintained strong relationships with over 5000 individuals and corporate clients, ensuring high customer satisfaction and loyalty.
- Providing tailored financial advice and products recommendations to clients, resulting in increased product adoption and retention.
- Monitored campaign outcomes, documented performance reports, and shared on-ground insights on user engagement and behavior.
- Build and maintain profitable relationships with clients.
- Managed and grew a portfolio of retail/corporate clients
- Identified credit opportunities and structured loan facilities.
- Prepared credit proposals, facilitated, booked, approved, and monitored loan facilities to ensure timely repayment.
- Drove deposit mobilization and cross-selling of bank products.
- Consistently met and exceeded monthly deposit, and account acquisition targets through effective relationship management and cross-selling strategies.
Administrative Assistant (NYSC)
Lagelu Local Government Secretariat
03.2022 - 02.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Human Resource (Intern)
Agro-Park Group of Company Ogun state
05.2019 - 11.2019
- Engaged in the concept of employee background screening; as a result, enhanced the applicant pool.
- Maintained optimal staff levels by effectively tracking vacancies and initiating recruitment to identify talent.
Education
Bachelor of Science - Agriculture
Federal University of Technology Akure
Akure, Ondo State, Nigeria10-2021
Skills
Referral Programs & Agent Support
Field Marketing & Sales support
Community & Campus Engagement
Onboarding (KYC, App Setup)
Identifying issues, Problem solving, Loans, and Organizational and time management to prioritize tasks
Advance proficiency in utilizing Microsoft office suite, including word, Excel powerpoint, and outlook
Partnerships & Stakeholder Engagement
Data Tracking & Field Reporting
Certification
The 3rd Annual Ethics and Compliance Certification Programme (CIBN) | 2024.
Timeline
Relationship/ Account Manager
Wema Bank PLC
08.2023 - 12.2025
Administrative Assistant (NYSC)
Lagelu Local Government Secretariat
03.2022 - 02.2023
Human Resource (Intern)
Agro-Park Group of Company Ogun state
05.2019 - 11.2019
Bachelor of Science - Agriculture
Federal University of Technology Akure