BUSAYO AFOLABI

SENIOR TRAVEL CONSULTANT CORE EXPERTISE Hotel Reservations Flight Reservations & Ticketing GDS – Amadeus & Sabre Hospitality Management Revenue Analysis Business Travel Leisure Travel Microsoft 365 Travel Management Operations Management Employee Engagement Budgeting/ Payroll Customer Relationship Mgt. Corporate Account Mgt. Int. Travel Arrangements Airline Tickets Client Profiling Corporate Travel Policy Reservations System Reporting Extensive Travel Knowledge CAREER SUMMARY Versatile and motivated Senior Travel Consultant with over 10 years’ extensive experience in delivering professional and quality travel and tourism services, focused on client satisfaction while prioritizing, multi- tasking and following through to achieve organizational goals. A proficient user of GDS (Amadeus and Sabre precisely) and a devoted customer service professional with problem-solving and time-management skills. Offers competency with corporate account management, client profiling and strict adherence to corporate travel policies.

• Project Management Professional – New Horizon 2022
• BSP Essentials for Travel Agents – Int’l Air Transport Association 2022
• IATA Easy PAY – Int’l Air Transport Association 2022
• BSP Agent Remittance Procedure – Int’l Air Transport Association 2022
• South Africa Specialist – South Africa Specialist 2020
• Managing the Travel Business – IATA 2019
• Managing the Business – Lagos Aviation Academy 2019
• Customer Service Training – Travel Investment Company 2015
• British Airways Academy Training – British Airways 2015
• Electronic Ticketing – Amadeus 2015
• Amadeus PNR & FARE – Amadeus 2015
• Passenger Sales Officer – Flight Solutions 2013.