BUKOLA ALUFA
Ikeja,Lagos
Summary
Detail-oriented professional with expertise in inventory control, quarterly returns submission, and payment allocation. Demonstrates strong customer orientation and a client-focused approach, supported by comprehensive bookkeeping knowledge and efficient data entry skills. Proficient in email correspondence and sales conversion techniques, with a proven ability to acquire product knowledge swiftly. Committed to leveraging these skills to enhance operational efficiency and drive business success.
Finance professional with comprehensive experience in financial support and analysis. Skilled in managing accounts, preparing financial reports, and ensuring compliance with regulations. Utilises strong analytical abilities and attention to detail to streamline processes and optimise financial performance.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work history
Finance assistant
LEEDS TECHNOLOGIES
Ikeja, Lagos
06.2025 - Current
- Calculated client invoices with an efficient use of accounting software.
- Streamlined financial processes by maintaining and updating filing, inventory, mailing and database systems.
- Facilitated month-end closing procedures to maintain up-to-date financial records.
- Managed petty cash transactions for controlled spending on office supplies.
- Assisted with the preparation of annual budgets to facilitate strategic planning.
- Prepared weekly sales reports, providing a clear view of business performance.
- Supported the Finance Manager in preparing year-end accounts, ensuring regulatory compliance.
- Resolved customer queries regarding billing issues leading to improved customer satisfaction.
- Organised financial documents for easy access and retrieval during audits.
- Coordinated with other teams to resolve any discrepancies in invoicing or payments.
- Strengthened internal control procedures with meticulous record-keeping practices.
- Maintained confidentiality of sensitive financial information as part of ethical work conduct.
Cashier assistant
Victory High School
Ikeja, Lagos
05.2023 - 10.2024
- Streamlined check-out process to enhance customer satisfaction.
- Handled high-volume customer interactions with patience and professionalism.
- Provided excellent customer service by maintaining a friendly and approachable demeanour.
- Provided support during stock replenishment tasks ensuring availability of products for customers at all times.
- Maintained well-stocked checkout areas for improved functionality and efficiency.
- Resolved customer complaints successfully, promoting positive brand image.
- Worked collaboratively within a team setting, fostering a positive work atmosphere.
- Assisted customers in locating products, improving shopping experience.
- Developed strong rapport with customers through active listening skills and empathetic responses.
- Offered product recommendations based on customer needs and preferences.
- Processed payments efficiently to minimise waiting times for customers.
- Performed end-of-day balancing procedures on tills accurately without discrepancies.
Customer care representative
SekureStay Housing Agency
Agege, Lagos
01.2021 - 09.2021
- Identified potential sales opportunities during routine interactions to boost revenue growth.
- Prioritised tasks to meet and exceed company objectives and goals.
- Maintained detailed records of all interactions, comments, complaints, and actions taken for future reference.
- Oversaw training initiatives for new hires; established standard operating procedures.
- Exhibited excellent problem-solving skills for effective dispute resolution.
- Tracked market trends, influencing product development decisions.
- Delivered exceptional service with timely responses to queries.
Education
Bachelor of Science - Political Science and Public Administration
Adekunle Ajasin University (AAUA)
Ondo State 01.2019 - 11.2024
Skills
- Inventory control capability
- Quarterly returns submission
- Customer orientation
- Allocation of payments
- Bookkeeping knowledge
- Client-Focused approach
- Data entry speed
- Email correspondence
- Sales conversion techniques
- Product knowledge acquisition
Languages
English
Fluent
YORUBA
Native
Affiliations
- Reading
- Building new skills
- Hiking
- Writing
Timeline
Finance assistant
LEEDS TECHNOLOGIES
06.2025 - Current
Cashier assistant
Victory High School
05.2023 - 10.2024
Customer care representative
SekureStay Housing Agency
01.2021 - 09.2021
Bachelor of Science - Political Science and Public Administration
Adekunle Ajasin University (AAUA)
01.2019 - 11.2024