BUKOLA ALFRED
Irvine,CA
Summary
A dedicated professional who is eager to create and implement successful strategies that can improve organizational efficiency. With over eight years of experience as a consensus builder in the financial world, I have honed skills as a loan consultant and an unemployment claim underwriter. I am currently pursuing a doctorate in International Business & Data Analysis in the United States.
Overview
13
13
years of professional experience
Work History
Employment Program Representative
Employment Development Department.(EDD)
10.2020 - 09.2022
- Provide financial advice to Claimant on filing Unemployment insurance benefits.
- Investigated client complaints, kept documentation, and reviewed action plans with supervisors.
- Supporting Customers with transactions and processing claims
- Filing Regular unemployment insurance Claims
- Recognized client employment barriers and devised strategies to resolve them.
- Managed over 40 customer calls per day.' or, "Increased sales by 10%
Sales Associate
Amazon.Com Inc
07.2019 - 03.2021
- Locate and extract merchandise from shelves and storage areas
- Confirm merchandise information matches that of work order.
- Inspect merchandise for damage, flaws, and irregularities
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Branch Consultant
Blue Financial Services South Africa
05.2009 - 03.2015
- Built effective working relationships across departments and locations to share knowledge and achieve common goals.
- Managed and evaluated operational processes and procedures to offer retail lending products and services.
- Provided advice on loans, investments, and other bank products.
- Maximized contributions by maintaining current understanding of basic products and services.
- Applied knowledge of banking products and services to meet customer needs and enable customers to achieve financial goals.
- Completed special actions like account transfers, stop payments, and dispute investigations.
Education
Doctorate in View - International Business And Data Analysis
WESTCLIFF UNIVERSITY
CALIFORNIA2025
MBA - Finanacial Management
WESTCLIFF UNIVERSITY
CALIFORNIA 12.2020
Skills
- Loan portfolio Management
- Customer Accounts Management
- Microsoft Office
- Claim Analyst
- Claim Management Procedures
PowerPoint
Accomplishments
- Achieved NMLS PRE-LICENSE (20HRS)
Timeline
Employment Program Representative
Employment Development Department.(EDD)
10.2020 - 09.2022
Sales Associate
Amazon.Com Inc
07.2019 - 03.2021
Branch Consultant
Blue Financial Services South Africa
05.2009 - 03.2015
Doctorate in View - International Business And Data Analysis
WESTCLIFF UNIVERSITY
MBA - Finanacial Management
WESTCLIFF UNIVERSITY
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