Bukola Akinloye
Relationship Manager
Ikotun ,Lagos
Summary
Portfolio Growth*: Successfully growing the loan portfolio through strategic networking and robust market analysis.
- *Client Retention*: Developing and executing innovative client retention strategies.
- *Risk Management*: Implementing effective risk management strategies to minimize portfolio delinquecy .
- *Client Acquisition*: Increasing new client acquisitions through targeted marketing campaigns.
- *Excellence in Risk Management*: Developing a new credit analysis model that decreases default rate
- *Risk Assessment*: Ability to assess and manage risk effectively.
- *Portfolio Management*: Skilled in managing loan portfolios and identifying growth opportunities.
- *Communication*: Effective communication and interpersonal skills to build trust and rapport with clients ¹. management.
Overview
8
8
years of professional experience
1
1
Language
Work History
Relationship Manager
LAPO Microfinance Bank
04.2017 - Current
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Identified new business opportunities through diligent market research and analysis, contributing to increased revenue growth.
Education
Higher National Diploma - Environmental Health
11.2015
National Diploma - Environmental Health
11.2012
Skills
Loan structuring
Portfolio management
Credit assessment
Credit risk analysis
Loan servicing
Teamwork and collaboration
Customer service
Problem-solving
Time management
Complaint handling
Client relationship building
Loan file maintenance
Loan portfolio monitoring
Timeline
Relationship Manager - LAPO Microfinance Bank
04.2017 - Current
Oyo State College of Health Science And Technology - Higher National Diploma , Environmental Health
Oyo State College of Health Science And Technology - National Diploma , Environmental Health