BUKAR ISA
MANAGER
Abuja, FCT,ABUJA
Summary
Dynamic Sales Representative with proven success at BAFFI FURNITURE, excelling in customer relationship building and engagement strategies. Leveraged strong interpersonal communication skills to enhance customer satisfaction and drive sales. Achieved significant inventory management efficiency, ensuring optimal stock levels to meet customer demands and seasonal trends. I am a dynamic sales person with extensive experience in customer service. Highly organized professional, established relationships with my customers. Ability to multitasking and work calmly under pressure.
Overview
9
9
years of professional experience
20
20
years of post-secondary education
Work History
Manager
BAFFI FURNITURE
11.2024 - Current
- Cultivated relationships with clients to understand needs and drive furniture sales.
- Demonstrated product knowledge to assist customers in making informed purchasing decisions.
- Collaborated with team members to ensure efficient store operations and exceptional customer service.
- Managed inventory levels, ensuring stock availability for customer demands and seasonal trends.
- Developed and executed strategic plans to enhance team performance and achieve departmental goals.
- Fostering teamwork and maintaining staff discipline and professionalism.
- Preparing of daily, weekly and monthly sales report and also providing the management with market insights and customer trends.
- Building long-term relationships with customers to encourage repeated sales and more.
TSFP Program Health Worker
World Food Program
11.2022 - 11.2024
- Rehabilitation of children under five year old (0-59)months as well as pregnant and lactating women identified as acutely malnourished after well and carefully screened.
- Assisted in patient intake and assessment procedures to ensure efficient healthcare delivery.
- Provided support in administering medications under supervision, enhancing patient care effectiveness.
- Conducted health education sessions, promoting wellness and preventive care among community members.
- Collaborated with multidisciplinary teams to develop individualized care plans for patients.
- Provided food supplements to the targeted general population of mild and/or moderately malnourished children, pregnant and lactating women and other nutritionally vulnerable groups.
Hostel Supervisor
Nigerian Tulip International College
11.2021 - 11.2022
- Supervised daily operations to ensure smooth functioning of hostel activities.
- Trained and mentored new staff on operational procedures and standards on how to take care of the students accommodated in the hostel.
- Coordinated maintenance requests to uphold facility quality and safety standards.
- Developed and enforced policies to promote a respectful community environment.
- Maintained cleanliness standards throughout the hostel by overseeing housekeeping tasks and quality control checks.
Supervisor
Malaria Consortium
07.2020 - 10.2020
- Worked as LQAs supervisor for the Seasonal Malaria Chemoprevention(SMC)
- Assigned to make sure that the drugs were all distributed to the targeted beneficiaries and to get confirmation from the households the instructions given by the community drug distributors (CDDs) were followed and being in use till doses are completed. And also to investigate on either the drugs are giving positive or negative result to the consumers.
Student Industrial Work Experience Scheme, SIWES.
Rural Water Supply and Sanitation Agency
05.2019 - 10.2019
- Participated in lessons on water sanitation and hygiene, borehole drilling which lasted for 6 months.
- Provided access to safe water by the use of harmless disinfectants which was also distributed to community households.
- Promoted sanitation and hygiene by taking care of damaged latrines in some communities, provided hand-washing guides to health facilities and to the community heads to distribute within the residents and also distributed some hygiene kits to households moree especially households with pregnant and lactating women.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Data Collector Enumerator
Action Against Hunger UK
02.2017 - 02.2017
- A 7-DAY training plus 7 days of field survey with different enumerators from Borno and Yobe States with the supervision of the organization's M&Es.
- Accessed both pregnant and lactating mothers about nutritional needs and benefits of breastfeeding.
- Collected and recorded data accurately using electronic survey tools.
- Measured the weight of targeted children using weighing scales, their heights using height boards and their arm circumferences using MUAC tapes.
- Engaged with participants to ensure comprehensive understanding of survey objectives.
- Verified data integrity through cross-referencing collected information with established benchmarks.
- Collaborated with team members to streamline data collection processes for improved efficiency.
Education
Bachelor of Science - Biochemistry
University of Maiduguri
Maiduguri, Borno State. 10.2016 - 06.2025
Certificate - Warehouse Management
Alisson (Online Studies)
Online 06.2021 - 12.2021
High School Diploma -
Nigerian Tulip International College
Yobe State, Nigeria 10.2009 - 07.2015
Primary School Certificate -
Central Primary School
Yobe State, Nigeria 07.2004 - 06.2009
Skills
- Customer engagement strategies
- Customer service expertise
- Customer relationship building
- Interpersonal communication skills
- Product and service knowledge
- Customer retention
- Negotiation tactics
- Effective time management
- Multitasking
- Leadership skills
- Adaptability
- Microsoft office
Languages
English
Intermediate (B1)
HAUSA
Bilingual or Proficient (C2)
Hobbies
Reading
Traveling
Referees
Available on Request.
Interests
Job finding
Work Preference
Work Type
Full TimeLocation Preference
On-SiteImportant To Me
Career advancementCompany CultureFlexible work hoursTeam Building / Company RetreatsHealthcare benefitsWork-life balancePersonal development programsTimeline
Manager
BAFFI FURNITURE
11.2024 - Current
TSFP Program Health Worker
World Food Program
11.2022 - 11.2024
Hostel Supervisor
Nigerian Tulip International College
11.2021 - 11.2022
Certificate - Warehouse Management
Alisson (Online Studies)
06.2021 - 12.2021
Supervisor
Malaria Consortium
07.2020 - 10.2020
Student Industrial Work Experience Scheme, SIWES.
Rural Water Supply and Sanitation Agency
05.2019 - 10.2019
Data Collector Enumerator
Action Against Hunger UK
02.2017 - 02.2017
Bachelor of Science - Biochemistry
University of Maiduguri
10.2016 - 06.2025
High School Diploma -
Nigerian Tulip International College
10.2009 - 07.2015
Primary School Certificate -
Central Primary School
07.2004 - 06.2009