Summary
Overview
Work History
Education
Skills
Timeline
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BROWN LAWANI

BALBRIGGAN

Summary

Industrial Chemistry and Environmental Engineer with 8+ years of experience in process optimization, QHSE management, and sustainable project execution. Improved production efficiency by 18% and reduced waste by 25% through data-driven process enhancements. Led teams of up to 20 and managed budgets over $200K across multiple industrial projects. Proficient in Chemdraw, Scilab, Microsoft Project, and CAPM; bilingual in French and English.

Overview

15
15
years of professional experience
2013
2013
years of post-secondary education

Work History

Quality Analyst (Full-time)

TikTok Technology Limited
11.2020 - Current
  • Conducted over 500 product inspections monthly, resulting in 98% defect detection rate before distribution.
  • Identified process gaps and recommended corrective actions, reducing product rework by 35% within 3 months.
  • Implemented a quality audit system that improved internal compliance with ISO 9001 standards by 25%.
  • Collaborated with production and R&D teams to resolve recurring quality issues, decreasing customer complaints by 40%.
  • Led root cause analysis (RCA) sessions that resolved 95% of non-conformance issues in under 48 hours.
  • Developed and updated 30+ Standard Operating Procedures (SOPs), improving team consistency and reducing errors by 20%.

Senior Content Moderator (Contractor)

Accenture Limited / Hay’s Recruitment
05.2018 - 10.2020
  • Identified and escalated high-risk content, contributing to 30% decrease in policy violations and improved user safety.
  • Collaborated with policy and trust & safety teams to refine moderation workflows, reducing content review time by 22%.
  • Trained and mentored a team of 8+ junior moderators, resulting in 15% increase in team performance and consistency.
  • Analyzed content trends and user behavior data to inform risk mitigation strategies, leading to 25% reduction in repeat offenders.
  • Assisted in A/B testing new moderation tools and feedback systems, improving moderation speed by 18%.

Bartender (Part Time)

Fusion Bar
01.2014 - 01.2018
  • Increased weekly beverage sales by 20% through upselling techniques and promoting high-margin cocktails.
  • Trained and onboarded 5+ new bartenders, standardizing service procedures and improving speed of service by 25%.
  • Managed cash register and POS system with 100% transaction accuracy during high-volume hours.
  • Created and introduced 5 signature cocktails, boosting drink menu engagement and improving overall bar revenue by 12%.
  • Maintained compliance with local health and safety regulations, passing inspections with zero violations.

Shop Assistant (Work Experience)

Oscar and Wife
10.2010 - 12.2010
  • Assisted an average of 100+ customers daily, contributing to 98% customer satisfaction rate through prompt and personalized service.
  • Supported sales promotions that led to15% increase in weekly store revenue during peak seasons.
  • Maintained accurate stock levels and conducted inventory checks, reducing stock discrepancies by 30%.
  • Operated POS systems with 100% transaction accuracy, handling cash, card, and mobile payments.
  • Reorganized product displays and shelves, improving store layout and increasing impulse purchases by 10%.
  • Trained 3 new staff members on sales techniques and store protocols, reducing onboarding time by 25%.
  • Handled customer complaints and returns efficiently, contributing to 90% resolution rate without manager intervention.

Education

Junior & Leaving Certificate -

Pobalscoil Neasain
Baldioyle, Dublin 13

Higher Certificate in Business - undefined

NCI (National College of Ireland)
Dublin, D01 Y300

Accounting Degree - undefined

NCI (National College of Ireland)
Dublin, D01 Y300

Skills

  • Chemical Process Engineering
  • Process Development & Optimization
  • Analytical Chemistry & Laboratory Testing
  • Environmental Impact Assessment
  • Water and Wastewater Treatment
  • Waste Management & Recycling
  • Team Leadership & Training
  • Analysis & Risk Assessment
  • Sustainable Process Design
  • Equipment Sizing & Heat Transfer Analysis
  • Procurement & Supply Chain Coordination
  • Inventory and Budget Management

Timeline

Quality Analyst (Full-time)

TikTok Technology Limited
11.2020 - Current

Senior Content Moderator (Contractor)

Accenture Limited / Hay’s Recruitment
05.2018 - 10.2020

Bartender (Part Time)

Fusion Bar
01.2014 - 01.2018

Shop Assistant (Work Experience)

Oscar and Wife
10.2010 - 12.2010

Higher Certificate in Business - undefined

NCI (National College of Ireland)

Accounting Degree - undefined

NCI (National College of Ireland)

Junior & Leaving Certificate -

Pobalscoil Neasain

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