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Bright Itonyo
Yenagoa,BY
Summary
Dynamic and dedicated professional with a proven track record at John, excelling in customer service and order management. Known for enhancing guest satisfaction through effective communication and attention to detail. Skilled in cleaning techniques and safety compliance, consistently delivering a pristine environment while fostering positive guest relations.
Overview
1
1
Language
1
1
year of professional experience
Work History
Restaurant Server
John
Yeanagoa, Nigeria
11.2024 - 08.2025
- Provided excellent customer service in a fast-paced dining environment.
- Managed multiple tasks simultaneously while providing excellent customer service.
- Took orders accurately and communicated them to the kitchen staff.
- Assisted guests with menu selection and answered food-related inquiries.
Housekeeper
HR
Yenagoa, Nigeria
08.2024 - 08.2025
- Maintained cleanliness and organization in all assigned areas.
- Performed routine cleaning tasks using appropriate tools and techniques.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Emptied trash receptacles throughout the property.
- Responded promptly to guest requests for additional services or items.
- Interacted pleasantly with clients and guests when performing daily duties.
- Responded to requests from guests regarding housekeeping needs.
- Assisted with laundry operations, ensuring timely processing of linens.
- Followed safety protocols while handling cleaning chemicals and equipment.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Reported maintenance issues to supervisor for quick resolution.
- Reported any maintenance issues or damage to supervisors immediately.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
Education
Benwright International Academy
Yenagoa, NigeriaSkills
- Customer service
- Guest service
- Customer complaint resolution
- Order management
- Attention to detail
- Effective communication
- Exceptional communication
- Service orientation
- Problem solving
- Task prioritization
- Adaptability skills
- Cleaning techniques
- Cleanliness
- Safety compliance
- Guest relations
- Relationship management
- Customer satisfaction
- Attention to detail
Languages
English
First Language
Affiliations
- Football
- Music
- Reading
- Communication skill
- Service
References
References available upon request.
Work Preference
Job Search Status
Open to workWork Type
Part TimeLocation Preference
RemoteTimeline
Restaurant Server
John
11.2024 - 08.2025
Housekeeper
HR
08.2024 - 08.2025
Benwright International Academy