BRIGHT BASSEY BOB
Customer Experience Manager
Lagos
Summary
A result-oriented pharmacist with well-grounded experience in providing pharmaceutical care services and in maintaining the ethics of the pharmacy profession when dealing with patients receiving medications. In addition to the medical knowledge, l have sales skill and relationship- building ability. I have also had experience in managing and leading a multi-disciplinary team, resource mobilization, project management, assessment, preparation and conduction of seminar and workshop meeting. I am a dedicated pharmacist with excellent skill on the use of Microsoft word and Microsoft excel.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
5
5
Certifications
3
3
Languages
Work History
Locum Pharmacist
SEDEM PHARMACY LIMITED
04.2024 - Current
- Lead pharmacist in the management and provision of pharmaceuticals and pharmaceutical care
- Affixed correct label to medication to direct patient on proper use of medicine
- As one of the community pharmacies in collaboration with Excellence Community Education Welfare Scheme (ECEWS) in dispensing of ARDs to PLHIV, l ensured proper counselling to patient while displaying patient-oriented and comprehensive clinical and pharmaceutical services and care during ART refills for clients assigned to the community pharmacy
- Achieve and maintain top customer satisfaction and retention by cultivating productive relationships with patients
- Translate pharmaceutical communication for Efik speaking patients
- Educate patient on proper medication use and interview to allergic and adverse reactions of medication
NYSC Pharmacist
Amakohia Health Centre
04.2023 - 03.2024
- Verified safe and secure storage of medicines and facility supplies to minimize loss and accidents
- Dispensed and procured medicinal products and supplies used in facility
- Assessed patient knowledge of chosen therapy to tailor counselling to meet needs of individual patients
- Reviewed and monitored patient past and present medication records, checking for errors, incompatibilities and adverse reactions to avoid future complications
- Provision of Pharmaceutical services to patients
Intern Pharmacist
Federal Medical Centre
03.2022 - 02.2023
- Inspected drug storage sites, monitored drug supply expiration dates and verified proper supply levels
- Managed pharmaceutical supply procurement and management processes
- Conducted blood pressure screenings to reduce heart attack, stroke and death
- Provided education and support to reduce obesity, diabetes and heart disease
- Reviewed and monitored patient past and present medication records, checking for errors, incompatibilities and adverse reactions to avoid future complications
Volunteer (Counsellor Tester)
FHI360 SIDHAS project
09.2018 - 02.2020
- HIV case finding prioritizing index testing and genealogy
- Ensure appropriate documentation in service registers
- Carry out other responsibilities as assigned by the team lead
- Ensure PrEP administration to all negative index contacts and persons at substantial risk
Education
Bachelor of Pharmacy (B. Pharm) - undefined
University of Uyo
Uyo, Akwa-Ibom State 12.2015 - 11.2021
Skills
Excellent Communication Skills
Achieve targets and work under pressure
Microsoft Office Suite proficiency
Relationship Management
Excellent in Research writing
Presentations and Proposal
Team Management
Certification
Certificate of Experience for Internship, 03/01/22 - 02/28/23
Outreach Participated
- 2023, World Malaria day free malaria outreach by medical corpers CDS - Owerri.
- 2022, World AIDS day free medical outreach and HIV screening in Calabar Cross Rivers state.
- 2019, Pro-Health International rural outreach Amana, Cross River State.
- 2018/2019, Christian Medical and Dental Association - Student Outreach at Obot-Akara, Akwa Ibom State.
- 2018, World AIDS day sensitization, testing and outreach, University of Uyo Ediene Abak campus, Akwa Ibom State.
Mobile Phone Numbers
- +2348139198108
- +2349077499807
Timeline
Locum Pharmacist
SEDEM PHARMACY LIMITED
04.2024 - Current
NYSC Pharmacist
Amakohia Health Centre
04.2023 - 03.2024
Intern Pharmacist
Federal Medical Centre
03.2022 - 02.2023
Volunteer (Counsellor Tester)
FHI360 SIDHAS project
09.2018 - 02.2020
Bachelor of Pharmacy (B. Pharm) - undefined
University of Uyo
12.2015 - 11.2021