BRIGHT BASSEY BOB
Customer Experience Manager
Lagos
Summary
A result-oriented pharmacist with well-grounded experience in providing pharmaceutical care services and in maintaining the ethics of the pharmacy profession when dealing with patients receiving medications. In addition to the medical knowledge, l have sales skill and relationship- building ability. I have also had experience in managing and leading a multi-disciplinary team, resource mobilization, project management, assessment, preparation and conduction of seminar and workshop meeting. I am a dedicated pharmacist with excellent skill on the use of Microsoft word and Microsoft excel.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
5
5
Certifications
3
3
Languages
Work History
Locum Pharmacist
SEDEM PHARMACY LIMITED
04.2024 - Current
- Lead pharmacist in the management and provision of pharmaceuticals and pharmaceutical care
- Affixed correct label to medication to direct patient on proper use of medicine
- As one of the community pharmacies in collaboration with Excellence Community Education Welfare Scheme (ECEWS) in dispensing of ARDs to PLHIV, l ensured proper counselling to patient while displaying patient-oriented and comprehensive clinical and pharmaceutical services and care during ART refills for clients assigned to the community pharmacy
- Achieve and maintain top customer satisfaction and retention by cultivating productive relationships with patients
- Translate pharmaceutical communication for Efik speaking patients
- Educate patient on proper medication use and interview to allergic and adverse reactions of medication
NYSC Pharmacist
Amakohia Health Centre
04.2023 - 03.2024
- Verified safe and secure storage of medicines and facility supplies to minimize loss and accidents
- Dispensed and procured medicinal products and supplies used in facility
- Assessed patient knowledge of chosen therapy to tailor counselling to meet needs of individual patients
- Reviewed and monitored patient past and present medication records, checking for errors, incompatibilities and adverse reactions to avoid future complications
- Provision of Pharmaceutical services to patients
Intern Pharmacist
Federal Medical Centre
03.2022 - 02.2023
- Inspected drug storage sites, monitored drug supply expiration dates and verified proper supply levels
- Managed pharmaceutical supply procurement and management processes
- Conducted blood pressure screenings to reduce heart attack, stroke and death
- Provided education and support to reduce obesity, diabetes and heart disease
- Reviewed and monitored patient past and present medication records, checking for errors, incompatibilities and adverse reactions to avoid future complications
Volunteer (Counsellor Tester)
FHI360 SIDHAS project
09.2018 - 02.2020
- HIV case finding prioritizing index testing and genealogy
- Ensure appropriate documentation in service registers
- Carry out other responsibilities as assigned by the team lead
- Ensure PrEP administration to all negative index contacts and persons at substantial risk
Education
Bachelor of Pharmacy (B. Pharm) - undefined
University of Uyo
Uyo, Akwa-Ibom State 12.2015 - 11.2021
Skills
Excellent Communication Skills
undefinedCertification
Certificate of Experience for Internship, 03/01/22 - 02/28/23
Outreach Participated
- 2023, World Malaria day free malaria outreach by medical corpers CDS - Owerri.
- 2022, World AIDS day free medical outreach and HIV screening in Calabar Cross Rivers state.
- 2019, Pro-Health International rural outreach Amana, Cross River State.
- 2018/2019, Christian Medical and Dental Association - Student Outreach at Obot-Akara, Akwa Ibom State.
- 2018, World AIDS day sensitization, testing and outreach, University of Uyo Ediene Abak campus, Akwa Ibom State.
Mobile Phone Numbers
- +2348139198108
- +2349077499807
Timeline
Locum Pharmacist
SEDEM PHARMACY LIMITED
04.2024 - Current
NYSC Pharmacist
Amakohia Health Centre
04.2023 - 03.2024
Intern Pharmacist
Federal Medical Centre
03.2022 - 02.2023
Volunteer (Counsellor Tester)
FHI360 SIDHAS project
09.2018 - 02.2020
Bachelor of Pharmacy (B. Pharm) - undefined
University of Uyo
12.2015 - 11.2021
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